Valerie Pepe
Phoenix,AZ
Summary
Dynamic Site Security Manager with extensive experience at Trident Security Services, skilled in electronic surveillance and conflict resolution. Proven track record in overseeing security operations, enhancing safety protocols, and leading teams to ensure a secure environment. Committed to superior customer service and effective incident reporting, ensuring swift responses to emergencies.
Overview
13
13
years of professional experience
Work History
Lead Security Supervisor
Marksman Security Corporation
Phoenix, AZ
08.2022 - Current
- Managed a team of security personnel, ensuring efficient deployment and performance.
- Collaborated with local law enforcement agencies to share intelligence and enhance overall security efforts.
- Maintained detailed records of all incidents, providing valuable data for analysis and improvement strategies.
Site Security Manager
Trident Security Services
Phoenix, AZ
07.2015 - 08.2022
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Denied entrance to the building to unauthorized persons.
- Responded to calls in both routine and emergency situations.
- Monitored security camera system day and night to protect lives and property.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.
Security Officer
Hotel Valley Ho
Scottsdale, AZ
01.2015 - 07.2015
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Responded to calls in both routine and emergency situations.
- Assited with guest needs & request
- Key access controls for employees
Security Officer
Trident Security Services
Phoenix, AZ
01.2013 - 07.2015
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Denied entrance to the building to unauthorized persons.
- Maintained accurate and detailed logs of all events that occurred during each shift.
Education
Trade School Certifiction - Audio Recording & Engineering
CRAS - Conservatory of Recording Arts and Sciences
Tempe, AZ2012
Trade School Certification - Resort & Restaurant Management
North American College
Phoenix, AZ1990
Skills
- Security Guard License
- First Aid/CPR /AED Instructor
- Superior customer service
- Electronic surveillance
- Arrest procedures
- Conflict resolution techniques
- X-Ray Hi-Scan training
Background in supervision and management - Search and seizure procedures
- Central and pod control
- Detail-oriented
- MS Office
- Communications
- Supervision
- Incident reports
- Security officer development
- Emergency Response
- Security resource allocation
- Safety and security regulations
- Schedule Management
Timeline
Lead Security Supervisor
Marksman Security Corporation
08.2022 - Current
Site Security Manager
Trident Security Services
07.2015 - 08.2022
Security Officer
Hotel Valley Ho
01.2015 - 07.2015
Security Officer
Trident Security Services
01.2013 - 07.2015
Trade School Certifiction - Audio Recording & Engineering
CRAS - Conservatory of Recording Arts and Sciences
Trade School Certification - Resort & Restaurant Management
North American College