VALERIE PERALES
Modesto,US
Summary
Logistics Customer Service with 5+ years of hands-on experience in order fulfillment, and warehouse operations. Skilled in problem solving, picking, auditing, packing, shipping,and AES filing with a track record of improving accuracy and streamlining shipment workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AES Filer
DHL
Livermore
12.2024 - Current
- Prepared and filed Automated Export System (AES) submissions in compliance with U.S. Customs.
- Verified accuracy of export documentation, including commercial invoices, packing lists, Schedule B/HTS codes
- Maintained detailed export records and audit-ready documentation in accordance with company
- Ensured timely and compliant export filings to meet shipment deadlines and regulatory requirements
Outbound Customer Service
DHL
Tracy, CA
01.2024 - 12.2024
- Improved shipment accuracy by verifying labels and documents, producing measurable results for outbound orders.
- Communicated order status updates, delivery confirmations, and issue resolutions to customers in a timely and professional manner.
- Processed and released outbound orders within warehouse management systems to ensure accurate and on-time shipments.
- Scheduled pickups and deliveries with carriers, ensuring compliance with customer routing guides and shipping requirements.
- Prepared, reviewed, and distributed outbound shipping documentation, including Bills of Lading (BOLs), packing lists, and shipping labels.
Forklift Operator
Brake Parts Inc.
Patterson, CA
04.2020 - 11.2023
- Operated forklift and pallet jack to move heavy loads, reducing order cycle time by measurable amounts.
- Picked and staged orders using hand-held scanners to meet customer delivery deadlines consistently.
- Verified outgoing shipments for accuracy, decreasing shipment errors and returns.
- Packaged goods with appropriate materials to protect items during transit, minimizing damage incidents.
- Monitored inventory levels and analyzed usage trends, enabling proactive stock management and minimizing shortages.
Order Filler Picker
Tesla
Fremont, CA
01.2018 - 03.2020
- Processed supply orders and pulled materials to meet production schedules.
- Communicated with team members to coordinate assignments and resolve workflow bottlenecks quickly.
- Supported high-volume automotive manufacturing operations by receiving, staging, and distributing materials to production lines.
- Operated material handling equipment such as forklifts, pallet jacks, and RF scanners.
Education
High School Diploma -
Boynton High School
03.2015
Skills
- Leadership
- Logistics Planning
- Communication Skills
- Data Entry
- Analytical Skills
- Shipment Optimization
- Shipping
- Packing
- Filing
- Picking
Certification
- Forklift Certified
- AES Filer Certified
- Dangerous Goods Shipper Certified
Languages
English
Timeline
AES Filer
DHL
12.2024 - Current
Outbound Customer Service
DHL
01.2024 - 12.2024
Forklift Operator
Brake Parts Inc.
04.2020 - 11.2023
Order Filler Picker
Tesla
01.2018 - 03.2020
High School Diploma -
Boynton High School