Valerie Peterson
Sioux City,IA
Overview
35
35
years of professional experience
Work History
Director of Events
Orpheum Board
02.2020 - Current
- Managed administrative logistics of events planning, event booking,
- Oversaw event happenings in progress, answered guest questions,
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
Catering Supervisor
OVG
01.2018 - Current
- Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
- Developed customized menus based on client preferences, dietary restrictions, and budget considerations.
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
- Supervised food presentation and plating to enhance visual appeal.
- Maintained close working relationships with food and beverage director, head chef, and banquet manager.
Business Agent/ Call Steward
SMG
10.2014 - Current
- Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
- Maintained relationships with high-profile clients in entertainment industry through consistent communication.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Negotiated with managers, promoters and union officials regarding client contractual rights and obligations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Scheduling labor for multiple shows or events on a daily basis
Stagehand
IATSE 42
02.2010 - Current
- Assisted in all technical and practical effect setup for show and theater performances and broke down all equipment at close of each show
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Catering/ Bartender/Concessions Worker
Centerplate
02.2009 - 01.2018
- Maintained clean and organized workspaces, adhering to strict health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Ensured compliance with local health codes, keeping bar area sanitized consistently throughout the event duration.
- Set up glassware, liquor, and other necessary supplies for special events.
- Maintained a professional appearance and demeanor while engaging with guests at diverse social functions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Promoted a positive work environment by fostering teamwork among catering staff members during high-pressure situations.
- Checked ID cards and verified bar guests were of legal age.
- Completed inventory on a monthly basis
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Laborer
City Of Sioux City
06.2009 - 12.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Understood and followed verbal and written instructions to complete work correctly.
- Set up and tear down of daily events at the Convention Center
- Performed general housekeeping and cleaning tasks.
In Home Daycare
Self Employed
10.1988 - 05.2008
- Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
- Monitored children's activities to verify safety and wellbeing.
- Prepared nutritious meals and snacks adhering to dietary requirements of each child in the daycare setting.
- Responded to inquiries from parents and guardians.
- Assisted in potty training and toilet hygiene.
- Adhered to state licensing regulations regarding childcare practices while maintaining up-to-date certifications in CPR/First Aid training courses.
- Developed lessons and activities to promote children's physical and emotional development.
- Logged information regarding naps, feedings, and any medications administered.
- Promoted social skills and emotional well-being among the children through fostering a nurturing environment.
- Coordinated naptime schedules for multiple children, ensuring an environment conducive to restful sleep.
- Collaborated with parents to discuss their child''s progress and share feedback on developmental milestones.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Read stories, sang songs and facilitated creative play.
Education
High School Diploma -
Lawton Bronson High School
Lawton, IA05.1982
Skills
- Working fast-paced environment
- Effective communication
- Decision-Making
- Food Service Oversight
- Workflow Management
- Guest Relations
- Client Relations
- Critical Thinking
- Staff Training
- Team Leadership and Motivation
- Creativity and Adaptability
- Event Planning
- Employee Training
- Time Management
- Business Growth
- Food service knowledge
Timeline
Director of Events
Orpheum Board
02.2020 - Current
Catering Supervisor
OVG
01.2018 - Current
Business Agent/ Call Steward
SMG
10.2014 - Current
Stagehand
IATSE 42
02.2010 - Current
Laborer
City Of Sioux City
06.2009 - 12.2017
Catering/ Bartender/Concessions Worker
Centerplate
02.2009 - 01.2018
In Home Daycare
Self Employed
10.1988 - 05.2008
High School Diploma -
Lawton Bronson High School
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