Valerie Pieper
Nashport,OH
Summary
Dynamic and reliable individual with extensive experience in warehouse operations and customer service. Known for effective communication and teamwork, contributing to a positive work environment. Ready to leverage attention to detail to enhance order fulfillment processes.
Overview
17
17
years of professional experience
Work History
Returns
Fanatics
Frazeysburg, Ohio
03.2013 - 06.2026
- Facilitated customer returns and exchanges, following company policy to improve customer satisfaction.
Janitorial
Covic Connections
Coshocton, Ohio
01.2022 - 07.2022
- Maintained cleanliness of assigned areas using appropriate cleaning supplies and techniques.
Order Filler
Tween Brands
Etna , OH
10.2012 - 03.2013
- Prepared and organized customer orders for efficient fulfillment and delivery.
Laborer
Heritage Stone
Zanesville, Ohio
01.2009 - 06.2010
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with team members to maintain a clean and organized work area.
- Assisted in loading and unloading stone materials for various projects.
Education
Graduate Certificate - Business Administration
Mid East Vocational (Adult Education)
Zanesville, OH06-2009
High School Diploma -
Sheridan High School
Thornville, OH05-1981
Graduate Certificate - Secretarial
Muskingum Area Joint Vocational School
Zanesville, OH05-1981
Skills
- Customer service
- Order fulfillment
- Inventory management
- Quality control
- Return processing
- Team collaboration
- Cart returns
- Credit returns processing
- Product returns
- Attention to detail
- Safety compliance
- Time management
- Communication skills
- Shipping orders
- Order processing
- Warehouse organization
- Quality assurance
- Effective communication
- Able to lift 50 lbs
- Barcode scanner use
- Pallet jack use
- Barcode scanning
- Labeling packages
- Skid building
- Safety procedures
- Safety and compliance
- Labeling accuracy
- Merchandise staging
- Warehousing operations
- Punctual and reliable
- Hand jack use
- Warehouse safety
- employee onboarding
- time management
- HR policies
- Payroll administration
- New hire orientation
- New employee orientation
- Onboarding coordination
- Microsoft office and docusign
- HR policies compliance
- effective communication
- customer service
- Microsoft Office
Timeline
Janitorial
Covic Connections
01.2022 - 07.2022
Returns
Fanatics
03.2013 - 06.2026
Order Filler
Tween Brands
10.2012 - 03.2013
Laborer
Heritage Stone
01.2009 - 06.2010
Graduate Certificate - Business Administration
Mid East Vocational (Adult Education)
High School Diploma -
Sheridan High School
Graduate Certificate - Secretarial
Muskingum Area Joint Vocational School