Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

VALERIE PLOURDE

Montpelier,Ohio

Summary

Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

HR GENERALIST

CREATIVE LIQUID COATINGS
06.2022 - 03.2023
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Administered employee benefits programs and assisted with open enrollment.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Improved office efficiency by effectively managing internal communications and correspondence.

HR ADMINISTRATOR

CK TECHNOLOGIES / Creative Liquid Coatings
09.2019 - 06.2022
  • Represented organization at community activities to enhance organization's community profile
  • Administered employee benefits and worked with providers to facilitate accurate and updated information
  • Oversaw preparation of new hire paperwork and managed on-boarding process
  • Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
  • Coordinated with outside staffing agencies to secure temporary employees, based on departmental needs
  • Hired employees and process hiring-related paperwork
  • Performed searches for qualified job candidates, using sources such as computer databases, networking,
  • Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals
  • Developed and implemented recruiting strategies to meet current and anticipated staffing needs
  • Contacted job applicants to inform of application status.

PAWNBROKER / STORE MANAGER

CASHLAND
12.2013 - 09.2019
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed point of sale opening and closing procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

East Paulding High School
Dallas, GA
05.2000

Skills

  • HRIS Applications
  • Manage Employee Relations
  • Risk Management
  • Conduct Orientations and Training
  • Resolving Complex Issues
  • Americans with Disabilities Act (ADA)
  • Maintain Employment Records
  • Confidential Document Control
  • Benefits Package Preparation
  • Adaptable to Changing Conditions
  • File and Records Management
  • In-Person and Telephone Interviewing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Assisted management with the training of multiple new staff members.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Proficient with ADP and UKG
  • Proficient with microsoft office, and powerpoint.

Timeline

HR GENERALIST

CREATIVE LIQUID COATINGS
06.2022 - 03.2023

HR ADMINISTRATOR

CK TECHNOLOGIES / Creative Liquid Coatings
09.2019 - 06.2022

PAWNBROKER / STORE MANAGER

CASHLAND
12.2013 - 09.2019

High School Diploma -

East Paulding High School

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