Summary
Overview
Work History
Education
Skills
Timeline
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Valerie RAMIREZ

oakland,California

Summary

Hardworking and dependable professional with over 7 years of experience in customer service, food and beverage, retail, and environmental services. Skilled in multitasking, maintaining cleanliness and safety in fast-paced environments, and delivering excellent service. Currently a student, actively pursuing education while continuing to grow in the healthcare and customer service fields. Bilingual and quick to adapt to new roles and responsibilities.

Overview

9
9
years of professional experience

Work History

Environmental Services Worker

Sutter Health
Oakland, CA
01.2021 - Current
  • Provide daily cleaning and sanitization of hospital patient rooms, exam rooms, and common areas.
  • Use proper PPE and follow strict hospital-grade infection control protocols.
  • Assist with high-turnover room flips in fast-paced clinical units such as ER and ICU.
  • Collaborate with nurses and other staff to maintain a safe, welcoming environment for patients.
  • Recognized by supervisors for reliability, punctuality, and strong work ethic.

Retail Sales Associate

Banana Republic
Emeryville, CA
01.2021 - 12.2021
  • Greeted customers, offered styling suggestions, and created a welcoming in-store experience.
  • Maintained merchandise displays and performed restocking throughout shifts.
  • Operated POS system, processed returns, and met daily sales goals.
  • Promoted store credit card and loyalty programs, contributing to increased membership signups.
  • Balanced multiple tasks while staying calm and helpful during busy sales seasons.

Cashier & Food Service Team Member

Fuddruckers
Emeryville, CA
01.2018 - 12.2019
  • Took and prepared orders, handled cash register transactions, and kept dining areas stocked and clean.
  • Worked closely with kitchen and front staff to ensure quick and accurate service.
  • Managed high-volume service during lunch and dinner rush hours.
  • Prioritized customer satisfaction, often recognized for friendly and efficient service.

Team Member

Jamba Juice
Oakland, CA
01.2016 - 12.2019
  • Prepared smoothies, bowls, and fresh juice orders quickly and accurately during peak hours.
  • Maintained clean prep stations, followed food safety guidelines, and completed opening/closing duties.
  • Upsold promotional items and seasonal blends.
  • Trained new hires and supported shift leads with daily operations.
  • Built long-term rapport with regular customers.

Education

General Education and Healthcare Courses -

Merritt College
01.2028

Skills

  • Hospital-Grade Sanitation Procedures
  • Customer Service & Communication
  • Teamwork & Reliability
  • Retail Operations & POS
  • Multitasking in Fast-Paced Settings
  • Punctual & Goal-Oriented

Timeline

Environmental Services Worker

Sutter Health
01.2021 - Current

Retail Sales Associate

Banana Republic
01.2021 - 12.2021

Cashier & Food Service Team Member

Fuddruckers
01.2018 - 12.2019

Team Member

Jamba Juice
01.2016 - 12.2019

General Education and Healthcare Courses -

Merritt College

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