Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

VALERIE RIVERA

Calexico,CA

Summary

Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients—experience in-home settings providing guidance and encouragement to patients through physical and emotional support.

Really enjoy being surrounded by children and adolescents that are in need of assistance, emotional help, companionship, and happiness.

Overview

2
2
years of professional experience

Work History

Food Delivery Driver

DoorDash
Calexico, CA
08.2022 - Current
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.o

Gardener

PRO Landscape
Palm Desert, CA
07.2022 - 08.2022
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health
  • Enhanced visibility and improved tree and bush shape through intentional pruning
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs
  • Followed environmental regulations and best practices in pesticide application to lawns, edible fruits and vegetables

Babysitter

Family Business
El Centro, CA
01.2022 - 04.2022
  • Assisted children with homework assignments and special projects across different subjects.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Traveled with families to care for children and allow parents private time.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

Waitress

Family Business
Mexicali, Mexico, Baja California
01.2021 - 11.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Inspected dishes and utensils for cleanliness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Caregiver

Family Business
Calexico, CA
09.2019 - 02.2020
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.

Education

Bachelor of Arts - Social Work

San Diego State University
Imperial Valley
05.2023

Bachelor of Arts - Psychology

San Diego State University
Imperial CA
05.2023

Associate of Arts - Psychology

Imperial Valley College
Imperial, CA
06.2021

High School Diploma -

Calexico High School
Calexico, CA
06.2019

Skills

  • Attentive to People
  • Time Management
  • Needs Assessment
  • Verbal and Written Communication
  • Mobility Assistance
  • Companionship and Emotional Support
  • Respectful and Compassionate
  • Personal Service
  • Independent Thinking
  • Strong Ethics
  • Personal Care Assistance
  • Developing Client Trust
  • Housekeeping

Accomplishments

  • Supervised team of 10 staff members.
  • Caregiver and at-home school facilitator for a family with 4 young children.
  • Resolved product issue through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Be patient in any situation
  • Create a good bond of honesty
  • Create interaction activities for children
  • Consider everyone ina group
  • Graduating from College with an Associate's Degree in Psychology
  • Currently working on my Bachelor's degree on Psychology
  • Currently working on a minor in Social Work

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Delivery Driver

DoorDash
08.2022 - Current

Gardener

PRO Landscape
07.2022 - 08.2022

Babysitter

Family Business
01.2022 - 04.2022

Waitress

Family Business
01.2021 - 11.2021

Caregiver

Family Business
09.2019 - 02.2020

Bachelor of Arts - Social Work

San Diego State University

Bachelor of Arts - Psychology

San Diego State University

Associate of Arts - Psychology

Imperial Valley College

High School Diploma -

Calexico High School
VALERIE RIVERA