VALERIE ROBINSON
Jacksonville
Summary
Professional with expertise in transaction reconciliation, compliance monitoring, and data analysis. Demonstrated success in identifying risks and optimizing processes to enhance operational efficiency and accuracy.
Overview
10
10
years of professional experience
Work History
Global Markets Support Specialist
Merrill Lynch
Jacksonville
11.2015 - Current
- Processed client payments promptly while ensuring compliance with security protocols.
- Collaborated with departments to resolve client issues efficiently.
- Recorded customer interactions and contact information in company database.
Transaction Management Operations Analyst
Merrill Lynch
Jacksonville
04.2021 - 07.2024
- Monitored and reconciled daily outages for over 600 mutual funds, ensuring compliance with departmental standards.
- Analyzed variance reports due to trades, corporate actions, and non-trade transactions.
- Identified risks and escalated issues to management to mitigate potential impacts.
- Checked and approved journal entries for accuracy, preventing processing disruptions.
- Maintained awareness of corporate action events using the corporate action calendar.
Senior Operations Analyst
Merrill Lynch
Jacksonville
01.2019 - 04.2021
- Resolved cash and position discrepancies in over 600 settlement and custody ledger accounts for mutual funds.
- Interpreted daily reports to enhance accuracy in cash settlements, custody oversight, and dividend distributions.
- Developed process improvements for macro systems, eliminating manual processing and reducing errors.
Dividend Distributions Senior Operartions
Merrill Lynch
Jacksonville
11.2015 - 01.2019
- Analyzed daily dividend trends to validate accrual method accuracy.
- Implemented macro enhancement for dividend statistics, reducing processing time by 85%.
- Reviewed daily reject reports to identify optimal resolution methods for failed trades.
Education
Bachelor of Arts - Business Administration
Edward Waters University
Jacksonville, FL05-2000
Skills
- Client payment processing
- Compliance monitoring
- Data analysis and risk identification
- Macro development
- Transaction reconciliation
- Excel
- Word
Timeline
Transaction Management Operations Analyst
Merrill Lynch
04.2021 - 07.2024
Senior Operations Analyst
Merrill Lynch
01.2019 - 04.2021
Global Markets Support Specialist
Merrill Lynch
11.2015 - Current
Dividend Distributions Senior Operartions
Merrill Lynch
11.2015 - 01.2019
Bachelor of Arts - Business Administration
Edward Waters University