Valerie Rodarte
El Paso,Tx
Summary
Offering excellent organizational skills and friendly demeanor, ready to thrive in front office environment. Contributes ability to learn quickly and adapt to new challenges with focus on customer service and administrative support. Ready to use and develop communication and multitasking skills in any role.
Overview
7
7
years of professional experience
Work History
Front Office Clerk
Crockett Elementary
09.2023 - Current
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Reviewed and updated customer information in database for accuracy.
- Completed daily logs for management review.
- Volunteered to help with special projects of varying degrees of complexity.
Server
Ardovino's Pizza
10.2017 - Current
- Attending to customers' needs
- Opening and closing duties
- Taking orders/Running food
- Answering phones
- Restaurant Maintenance
- Handling complaints
- To-Go orders/Drive-Through
- Selling store merchandise
- Cash register duties/Money handling
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Administrator
Sarabia's Portable Jons
06.2022 - 08.2023
- Creating work orders
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Managed complex scheduling tasks such as arranging appointments or coordinating special deliveries according to specified timeframes.
- Handling complaints
- Scanning paperwork into system
- Filing documents in alphabetical order
- Entering data
Education
Associates Degree -
Vista College
06.2017
High School Diploma -
Andress High School
07.2016
Skills
- Excellent written and verbal communication skills
- Active listening skills
- Adaptive team player
- Multitasking skills
- Microsoft office
- Money management
- Creative & critical thinking
- Planning skills
- Strong organizational skills
- Detail oriented
- Ability to work under pressure
- Decision making abilities
- Self-motivation
- Adaptability
- Customer Service
- Scheduling appointments
- Filing systems
- Database entry
References
- Genesy Anchieta, General Manager, Ardovino's Pizza, (915) 491-8605
- Alma Garcia, Office Manager, Sarabia's Portable Jons, (915) 920-4720
- Jerry Rivera, Manager, Ardovino's Pizza, (915) 487-8619
- Nancy Ramirez, Secretary, Crockett Elementary (915)236-8675
Languages
Spanish
Native or Bilingual
Timeline
Front Office Clerk
Crockett Elementary
09.2023 - Current
Customer Service Administrator
Sarabia's Portable Jons
06.2022 - 08.2023
Server
Ardovino's Pizza
10.2017 - Current
High School Diploma -
Andress High School
Associates Degree -
Vista College
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