Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Ruks

Summary

Proven track record in customer service and cash handling, exemplified during tenure at True Value Hardware Store. Demonstrated ability to enhance customer satisfaction and loyalty, while maintaining cash drawer accuracy. Skilled in customer assistance and cash register operation, with a strong work ethic and integrity, contributing to significant improvements in customer engagement and transaction efficiency.

Overview

16
16
years of professional experience

Work History

Cashier

True Value Hardware Store
08.2019 - Current

costumer service, ring people out, direct costumers to where they need to go.help them if needed assistance. I have helped on the floor putting the order out.

  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Clerk

EZWAY LAUNDROMAT
07.2018 - 08.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

STAY AT HOME MOM

Stay At Home Mom
09.2010 - 08.2020

STAY AT HOME MOM


Housekeeper

Heather Hill Nursing Agency
07.2008 - 10.2010
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

High School Diploma -

ATECH
Jefferson, OH

High School Diploma -

Grand Valley High School
Orwell, OH
06.1999

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling
  • Money Handling
  • Work Ethic and Integrity
  • Cash Register Operation

Timeline

Cashier

True Value Hardware Store
08.2019 - Current

Clerk

EZWAY LAUNDROMAT
07.2018 - 08.2019

STAY AT HOME MOM

Stay At Home Mom
09.2010 - 08.2020

Housekeeper

Heather Hill Nursing Agency
07.2008 - 10.2010

High School Diploma -

ATECH

High School Diploma -

Grand Valley High School
Valerie Ruks