Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valerie Short

Newton Falls,OH

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sr Office Manager/Registered Dental Hygienist

LaFuria Dental LLC
11.2004 - 07.2025
  • Perform all duties of dental hygienist and/or dental assistant
  • Recruit, hire, onboard, and conduct regular performance reviews for all team members
  • Train all employees in categories such as job development, workflow, time management, multitasking, software applications, products and revenue/production
  • Treatment case development and presentation to patients with an acceptance rate consistently above 95%
  • Monthly analysis of office performance and budgets, making sure all monthly/yearly goals are within set perimeters
  • Develop hygiene strategies and budgets for improving practice revenue
  • Validate insurance, ensure claims are correctly coded, file necessary insurance appeals, rectify all denials, send pre-authorizations
  • Market and public relations, network with all local businesses, vendors
  • Run data reports and audits to analyze the ways to improve team production and practice revenue
  • Decision-making for supply orders that saved the company 10% per year, maintaining strong relationships with sales consultants/vendors
  • Research new market trends, introduce trends to the team, evaluate the success or failure of trend
  • Maintain high level of confidentiality, compliant with HIPAA and knowledgeable with OSHA policies

Dental Hygienist

Dr. Christopher Bart
05.2000 - 11.2004
  • Perform all duties required as a Registered Dental Hygienist
  • Quickly and efficiently collect and post payments to aid in maintaining monthly goals
  • Treatment plan and coordinate with patients to obtain above a 90% acceptance rate
  • Create and implement projects such as a recall system for effective patient retention

Education

Associate Degree - Applied Science

Youngstown State University
Youngstown, OH

Skills

  • Patient relationship building
  • Patient education
  • Infection control

Certification

  • Atlassian Agile Project Management Professional Certificate
  • Aha! Product Management Professional Certificate
  • Six Sigma Green Belt Certification -Project Management Institute
  • Negotiation Professional Certificate – American Negotiation Institute
  • Zendesk Customer Service Professional Certification
  • Registered Dental Hygienist (Current)

Timeline

Sr Office Manager/Registered Dental Hygienist

LaFuria Dental LLC
11.2004 - 07.2025

Dental Hygienist

Dr. Christopher Bart
05.2000 - 11.2004

Associate Degree - Applied Science

Youngstown State University

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Valerie Short