Valerie Silva
Kalamazoo
Summary
Accomplished professional with a robust background in equipment operation and team collaboration, honed at ManpowerGroup/Pfizer and other leading companies. Excelled in streamlining processes, enhancing team efficiency, and employing effective communication and problem-solving skills. Proven track record in improving operational workflows and fostering a positive work environment. Skilled in digital tracking and Microsoft Word, demonstrating a dependable and responsible work ethic.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Injectable Inspection
ManpowerGroup/Pfizer
Kalamazoo
07.2024 - Current
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Package Handler
Target Distribution Center
Kalamazoo
10.2021 - 03.2023
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Stacked boxes onto pallets in an efficient manner.
- Maintained clean and organized work area, adhering to safety standards.
Manager
Shoe Department Encore
11.2018 - 03.2020
- Streamlined communication channels, improving information flow and decision-making speed.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Graduate Certificate - Cosmology
West Michigan Barbering And Beauty
Kalamazoo, MI11-2019
Graduate Certificate - Hospitality/Computer Studies
Kalamazoo Valley Community College
Kalamazoo, MI05-2010
High School Diploma -
Parchment High School
Kalamazoo, MI06-2006
Skills
- Equipment operation
- Quality inspection
- Digital tracking
- Warehouse sorting
- Team collaboration
- Problem solving
- Effective communication
- Employee training
- Decision-making
- Organization and time management
- Data entry
- Self-Directed
- Microsoft Word
- Multitasking
- Dependable and responsible
Timeline
Injectable Inspection
ManpowerGroup/Pfizer
07.2024 - Current
Package Handler
Target Distribution Center
10.2021 - 03.2023
Manager
Shoe Department Encore
11.2018 - 03.2020
Graduate Certificate - Cosmology
West Michigan Barbering And Beauty
Graduate Certificate - Hospitality/Computer Studies
Kalamazoo Valley Community College
High School Diploma -
Parchment High School