Occupational Therapist with extensive experience, specializing in clinical program development and interdisciplinary collaboration. Successfully implemented quality improvement strategies that significantly enhanced patient outcomes by promoting patient-centered care. Skilled in mentoring staff, delivering patient care, ensuring regulatory compliance, and fostering strong physician relationships.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Therapy Lead / Occupational Therapist II
VANDERBILT HOME CARE SERVICES, INC
06.2018 - Current
Hired as an Occupational Therapist June 18, 2018
Fulfill all direct patient care responsibilities as an Occupational Therapist
Complete self-scheduling of caseload and assignment of visits to certified occupational therapy assistants/home health aides
Preceptor to students and newly hired staff with a focus on coaching Vanderbilt's culture and promoting quality patient care
Seek out knowledge and input from all home care staff as indicated for effective treatment planning
Actively pursue continuing education opportunities to advance clinical knowledge and skills
Elevate staff to positively reinforce optimal service delivery and patient care
Provide an appropriate evaluation and a plan of intervention for clients, specific to individual needs
Evaluation, planning, intervention, and assessments are evidence-based, current, and within the scope of practice
Interpret results of assessments and treatments to identify functional barriers and to define current functional status
Refer clients with problems outside scope of practice to the appropriate personnel
Effectively prioritize client problems according to discharge environmental needs
Establish timely, measurable, and functional short-term and long-term goals
Adapt the treatment environment to create optimal therapeutic conditions
Progress treatment interventions to functional tasks to ensure carryover of learned skills
Monitor and modify treatments to maximize outcomes based on client's rehabilitation and psychological responses
Provide accurate and timely caregiver education on client status and current level of function
Monitor effects of education and discharge planning to staff, clients, and caregivers, retraining as appropriate to ensure safety
Ensure that all duties delegated to occupational therapy and home health aide personnel are congruent with credentials, qualifications, experience, competency, and scope of practice concerning service delivery and supervision
Awarded Clinical Therapy Lead on February 4, 2019
Lead a team of approximately 75 employees with 25 direct reports, ensuring high performance.
Sustain an average daily census of 750 patients, facilitating seamless care delivery.
Manage employee performance through continuous evaluation and guidance to meet agency goals.
Coordinate staff management to align with operational goals and improve patient outcomes.
Oversee the Berry Dunn Project, focused on elevating client satisfaction through the implementation of the patient-centered care model, improving Care Compare Ratings from 3 to 4 stars.
Contribute as a mentor in the Career Advancement Program for Vanderbilt Rehabilitation Services.
Establish rehabilitation-specific policies and practice guidelines aligned with regulatory standards.
Perform ongoing analysis and assessment of work processes, pursuing task improvements.
Spearhead development, dissemination, and oversight of quality and excellence standards.
Drive program development and identify new opportunities through analysis of the referral community.
Exhibit expertise in the on-time delivery of projects and services, maintaining consistency with organizational standards and objectives.
Address consumer and client needs, identify emerging concerns, and devise a strategic follow-up plan.
Administer and direct various projects concurrently.
Articulate team and unit objectives while remaining open to team members' ideas and suggestions.
Exhibit leadership and initiative in cases where supervision is not present or required.
Execute thorough research and data analysis to enhance strategic planning and facilitate informed decision-making.
Streamlined development and ongoing refinement of Dorothy Home Care EHR for integration with EPIC Acute Systems.
Secured CHAP Accreditation recertification across 2 survey cycles with no infection control deficiencies.
Acquired CHAP Pediatric Certification in February 2025, functioning as an Agile Team Member.
Director of Rehab Special Projects / Director of Clinical Services / Rehab Services Manager
SIGNATURE HEALTHCARE, LLC
03.2013 - 06.2018
Hired as Rehab Services Manager for a 150-bed facility with 60 rehab-to-home beds, managing 20 therapists
Provided resident care in addition to management responsibilities
Completed facility and department data analysis, emphasizing correlations to clinical outcomes
Demonstrated and instructed financial stewardship, illustrating the impact of treatment costs on therapy services
Developed and implemented clinical programming, which included training and oversight of each program
Completed monthly chart audits and developed performance improvement plans as indicated
Recruited and on-boarded new stakeholders
Responsible for the direct supervision and support of therapy staff with the guidance of the Senior Rehab Team's initiatives
Involved in marketing strategies, developing and establishing community relationships, and building educational affiliations
Awarded Director of Clinical Services in October 2014
Multi-site management of daily clinical operations to meet or exceed company benchmarks for 16 facilities
Developed and managed a plan for clinical growth for all clinicians, approximately 150 therapists
Completed and delivered yearly performance evaluations and mid-year performance reviews
Partnered with customers as it relates to therapy compliance, clinical programming, and enhancement opportunities
Developed and implemented the following clinical programming toolkits: dysphagia, aural rehab, modalities, falls, low vision, wheelchair positioning, vestibular/balance, falls, cognition, cardiac, respiratory, and orthopedic excellence
Awarded Director of Rehab Special Projects in May 2016, responsible for clinical and operational oversight of 112 facilities
Member of Agile Team for Home Health Services with Senior Executives to improve quality patient care
Identified and participated in process improvement initiatives, optimizing customer experience and enhancing workflow
Promoted program development and identified new business opportunities through analysis of the referral community
Responded to issues addressed from customer reviews by developing a clear and consistent plan for follow-up
Mentored therapists in areas that affect productivity, such as time management, service delivery, and documentation
Developed and implemented cost-effective service delivery models that achieved quality outcomes
Ensured therapy compliance with company policies, practice acts, federal rulings, and regulatory guidelines
Regional Director of Rehabilitation
REHAB PRACTICE MANAGEMENT
01.2007 - 03.2013
Hired as the Director of Occupational Therapy Services for TN
Promoted to the Director of Rehabilitation Services for TN in 9 months
Advanced in 2009 to the Director of Rehabilitation Services for TN and AL
Awarded Regional Director of Rehabilitation Services for TN, AL, and OH in 2010
Recognized yearly for exceptional patient outcomes and the delivery of quality patient care
Secured industrial rehabilitation contracts with Timken, Frito Lay, and Tyson
Implemented Orthopedic Centers of Excellence for Joint Replacement at 3 hospitals
Created a corporate wellness plan by partnering with a physician who wrote health care reform legislation
Occupational Therapist
HEALTHSOUTH
01.2005 - 01.2007
Ranked #1 out of 92 facilities in 2006 for exceptional patient care, program development, and business practices
Developed personalized treatment plans to address individual rehabilitation goals.
Evaluated patient needs through comprehensive assessments and interviews.
Collaborated with multidisciplinary teams to ensure coordinated patient care.
Educated patients and families on therapy techniques and home exercises.
Documented patient progress in compliance with regulatory standards and guidelines.
Monitored patient progress through periodic re-evaluations to ensure desired outcomes were achieved or modified as needed.
Obtained Parkinson's Foundation Certification for the facility
Obtained Joint Commission Stroke Facility of Excellence
Obtained Licensure for Swing Bed Certification
Occupational Therapist
SHANDS HOSPITAL at The University of Florida
06.2002 - 01.2004
Hired as a Rehabilitation Specialist on June 10, 2002
Temporary Licensure Obtained to Practice as an Occupational Therapist beginning January 1, 2004
Provided skilled occupational therapy services for a 576-bed, acute-care facility.
Promoted to Rehabilitation Orientation Supervisor, orienting all new therapy hires on January 2, 2004
Responsible for the orientation of new employees in addition to the delivery of occupational therapy services
Education
Doctor of Business Administration - Healthcare Management
LIBERTY UNIVERSITY
Lynchburg, VA
01.2024
Master of Science - Management
UNIVERSITY OF FLORIDA
Gainesville, FL
01.2004
Bachelor of Health Science - Occupational Therapy
UNIVERSITY OF FLORIDA
Gainesville, FL
01.2003
Skills
Quality improvement strategies
Physician relationship management
Regulatory compliance expertise
Clinical program development
Direct patient care delivery
Evidence-based practices
Interdisciplinary collaboration
Clinical supervision and mentoring
Patient and family education
Community integration initiatives
Home modification solutions
Adaptive equipment utilization
Geriatric therapy techniques
Affiliations
Member, National Board for Certification in Occupational Therapy
Member, American Occupational Therapy Association
Member, Tennessee Occupational Therapy Association Chapter
Member, Omega Nu Lambda – Liberty University Chapter
Member, Vanderbilt University Oak Leaf Society
Member, University of Florida Alumni Association - Awarded Outstanding Community Service & Philanthropy Award
Founding Member, Kids' Day - Get Fit Tennessee
Ot Licenses
Florida, OT11488
Tennessee, OT 3440
Clinical Certifications
Modality Certification-Thermal / Electric
Parkinson's Foundation Certification
Neuro IFRAH Certification
IASTM Certified Practitioner
Kinesiotaping Practitioner Certification
Certified Aging in Place Specialist
Certification
Physical Agent Modalities - Electric and Thermal
IASTM Practitioner Certification
Kinesio Taping Practitioner Certification
Certified Agining in Place Specialist
References
References available upon request.
Timeline
Clinical Therapy Lead / Occupational Therapist II
VANDERBILT HOME CARE SERVICES, INC
06.2018 - Current
Director of Rehab Special Projects / Director of Clinical Services / Rehab Services Manager
SIGNATURE HEALTHCARE, LLC
03.2013 - 06.2018
Regional Director of Rehabilitation
REHAB PRACTICE MANAGEMENT
01.2007 - 03.2013
Occupational Therapist
HEALTHSOUTH
01.2005 - 01.2007
Occupational Therapist
SHANDS HOSPITAL at The University of Florida
06.2002 - 01.2004
Doctor of Business Administration - Healthcare Management
Program Manager at Vanderbilt University Medical Center, Vanderbilt Home Care ServicesProgram Manager at Vanderbilt University Medical Center, Vanderbilt Home Care Services