Valerie Singh
The Colony
Summary
I am a licensed skincare professional skilled in providing personalized skincare treatments while fostering trust through open communication and a commitment to clients care. Dedicated to creating a comfortable and professional atmosphere where clients feel confident in their skincare journey. As a qualified esthetician, I have extensive knowledge of different skin types, conditions, and products, allowing me to customize facials, peels, and laser treatments to meet each client's unique needs. I am trained in sanitation and safety protocols, ensuring a clean and secure environment for every client. Additionally, my passion for beauty and commitment to staying updated on the latest techniques and trends further enhance my expertise in the field.
Overview
2
2
years of professional experience
Work History
Medical Esthetician
Vibrant Life Med Spa
10.2024 - Current
- Assessing client skin conditions and concerns
- Recommending personalized skincare routines or treatments
- Educating clients about skin health and proper care
- Conducting chemical peels, microdermabrasion, or dermaplaning
- Administering laser skin therapies (Hair removal, Halo, BBL, etc.)
- Offering acne treatments, scar reduction, and anti-aging solutions like Microneedling or LED therapy
- Maintaining and sterilizing equipment to ensure safety standards are met
- Ensuring clients meet medical eligibility for specific treatments
- Keeping detailed records of treatments and client progress
- Monitoring skin reactions and adjusting treatments as necessary
- Recommending and selling medical-grade skincare products tailored to client needs
- Adhering to health and safety regulations, including OSHA and HIPAA guidelines
- Staying informed on the latest skincare techniques and products through continued education
- Offering guidance and reassurance during treatments
- Building long-term client relationships through consistent communication and results-driven care
Laser Technician /Esthetician
Empower
05.2023 - 10.2024
- Meet with clients to assess their needs, discuss treatment options, and recommend appropriate laser procedures based on their skin type and concerns
- Perform laser treatments for various purposes, such as hair removal and skin rejuvenation
- Operate and calibrate laser equipment, ensuring safety protocols
- Educate clients on pre- and post-treatment care, potential side effects, and precautions to take to minimize risks during and after laser procedures
- Evaluate clients' skin conditions and develop personalized treatment plans, considering factors like skin tone, texture, and medical history
- Maintain accurate records of each client's treatment history, progress, and any adverse reactions
- Work closely with other spa staff and medical professionals to ensure a coordinated approach to client care and provide referrals when necessary
- Promote additional treatments and skincare products to clients, maximizing revenue while considering their individual needs
Consultant-Temp Position
Mphasis
07.2024 - 10.2024
- Client Communication and Transition Plan: Notify key commercial clients of the associate's departure and introduce the new point of contact
- Ensure a smooth handover to avoid any disruption to client service
- Knowledge Transfer and Documentation: Conduct a detailed knowledge transfer, ensuring that all critical client information, ongoing projects, and any pending transactions are documented and shared with the replacement team member
- Access Revocation to Client Data: Immediately revoke the associate's access to any systems, software, databases, and portals that hold sensitive commercial client information, including email accounts, CRMs, and banking systems
- Client Account Review: Conduct a review of all commercial client accounts managed by the departing associate to ensure there are no unresolved issues, and that ongoing transactions or agreements are handled appropriately
- Return of Sensitive Information: Ensure that any physical or digital copies of client agreements, financial reports, or other sensitive documents are returned or securely deleted
- Compliance and Regulatory Requirements: Verify that all compliance and regulatory requirements, particularly those involving commercial banking regulations, are adhered to during the off-boarding process
- This includes checking for any non-compete or confidentiality clauses
- Finalization of Compensation and Incentives: Calculate and settle the associate's compensation package, including any bonuses, commissions, or incentives tied to their work
Bank Operations
Titan Bank
10.2023 - 04.2024
- Open accounts for new and existing clients
- Perform background checks and risk assessments for new clients
- Set up and manage online banking services for clients
- Review and respond to internal and external email requests
- Assist clients with account inquiries and concerns through inbound calls
- Troubleshoot and resolve online banking issues to ensure customer satisfaction
- Verify checks for clients
- Handle debit card transactions and related inquiries
- Use FIS, Touchpoint, Pipeline, and BST systems for client research and account management
- Direct calls to appropriate departments as needed
- Improve clients' online banking experiences through workflow requests
- Conduct training sessions for new hires
- Monitor accounts closely for any signs of fraudulent activity
- Process and handle fraud claims
Education
Esthetician -
All About Beauty
01.2024
Laser Technician - Advanced Aesthetics
Empower Health and Aesthetics Institute
05.2023
Skills
- Laser Hair Removal
- Hydra-facial
- Microneedling
- CoolSculpting
- Fibroblast Therapy
- VelaShape
- Chemical Peels
- Dermabrasion
- PCA certified
- Outlook
- WORD
- Microsoft 365
- EXCEL knowledge
- Customer Service
- Sales
Timeline
Medical Esthetician
Vibrant Life Med Spa
10.2024 - Current
Consultant-Temp Position
Mphasis
07.2024 - 10.2024
Bank Operations
Titan Bank
10.2023 - 04.2024
Laser Technician /Esthetician
Empower
05.2023 - 10.2024
Laser Technician - Advanced Aesthetics
Empower Health and Aesthetics Institute
Esthetician -
All About Beauty
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