Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
associate workerFamily Ranchwaitress, assistant managerWork Type
Part TimeLocation Preference
On-SiteRemoteLocation: US
Open to relocation: Yes
Open To Work
Valerie Smith
Work Preference
Summary
Results-driven professional with extensive experience in operations and customer service. Proven track record of enhancing team performance and customer satisfaction in dynamic settings. Highly skilled in problem-solving, time management, and effective communication, ensuring optimal productivity and collaboration.
Work History
associate worker
Walmart
North Platte, NE
12.2024 - Current
- Assisted team members with daily operational tasks and workflow management.
- Learned safety protocols and best practices for equipment usage in the workplace.
- Supported inventory management by organizing and labeling supplies effectively.
- Maintained cleanliness in work areas to ensure a safe environment for all staff.
- Collaborated with colleagues to streamline processes and improve efficiency.
- Followed instructions accurately to complete assigned tasks on time.
- Engaged in training sessions to enhance skills and understanding of role responsibilities.
- Communicated effectively with team members to address issues and share updates.
- Ensured compliance with all applicable laws, regulations, safety standards.
- Performed data entry tasks accurately and efficiently.
- Resolved escalated customer complaints in a timely manner.
- Adhered to company policies when dealing with customers.
- Ensured compliance with relevant regulations pertaining to customer service operations.
- Provided guidance and support to junior team members.
- Identified opportunities to improve processes related to customer relations.
- Evaluated existing procedures related to handling customer queries and proposed improvements accordingly.
- Monitored team performance and identified areas of improvement.
- Implemented changes based on feedback received from customers.
- Analyzed customer service trends and provided recommendations for improvement.
- Utilized problem solving skills to address complex customer issues.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Set up and operated production machinery according to specific standards and protocols of company.
- Produced quality products by palletizing, packaging and assembling finished items.
Family Ranch
Self-employeed
North Platte, NE
09.2003 - 03.2015
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with ranch operations and caregiving.
- Ranch work included working with cattle branding and herding, raising poultry for egg laying and meat, fixing yard fences and pastures, gardening a various assortment of crops including potatoes, watermelon, and tomatoes, and field work.
waitress, assistant manager
Arby's
North Platte, NE
1983 - 1989
- Trained in opening and closing procedures for over-the-counter service.
- Served as assistant manager, overseeing daily operations and team performance.
- Supervised daily operations and ensured smooth restaurant workflow.
- Trained new staff on service standards and operational procedures.
- Managed inventory levels and coordinated supply orders with vendors.
- Assisted in developing customer service initiatives to enhance guest experiences.
- Resolved customer inquiries and concerns promptly and professionally.
- Maintained cleanliness and organization of dining areas for guest satisfaction.
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Addressed employee grievances promptly in accordance with company procedures.
- Analyzed operating costs related to labor, food waste and other expenses.
- Conducted regular meetings with restaurant staff to discuss performance issues or changes in policies.
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Ensured compliance with all food safety regulations and established quality standards.
- Coordinated with kitchen staff to ensure timely delivery of orders to customers' tables.
- Maintained thorough knowledge of menu to describe dining options.
- Held performance reviews to identify and correct areas needing improvement.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
- Distributed food to service staff for prompt delivery to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
North Plate High School
05-1980
Associate of Arts - Liberal Arts And Sciences
Mid Plains Community College
North Platte, NE09-2015
Some College (No Degree) - English
Regent University
Virginia Beach, VABachelor of Arts - English
Southern New Hampshire University
New Hampshire12-2026
Skills
- Inventory management
- Data entry
- Production machinery operation
- Safety protocol adherence
- Customer relationship management
- Team collaboration
Affiliations
- Hobbies include gardening and reading.
Timeline
associate worker
Walmart
12.2024 - Current
Family Ranch
Self-employeed
09.2003 - 03.2015
waitress, assistant manager
Arby's
1983 - 1989
High School Diploma -
North Plate High School
Associate of Arts - Liberal Arts And Sciences
Mid Plains Community College
Some College (No Degree) - English
Regent University
Bachelor of Arts - English
Southern New Hampshire University