Valerie Smith Johnson
Liberty,SC
Summary
With my background and extensive work history I feel that I would be able to offer you a wealth of experience and knowledge that would be an asset to your company’s business need as well as for your clients future needs and existing ones should you decide to employ me on your team
Overview
19
19
years of professional experience
Work History
Sales Manager
Harvest Life Insurance
Greenville , SC
09.2013 - 10.2019
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Created and maintained sales environment to support business objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prepared sales production reports for senior management.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Maintained professional network of potential clients and business opportunities.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Oversaw regional and local sales managers and staff.
- Prospected for new business using databases and other strategies to generate sales.
Employee Benefits Specialist Consultant
Self Employed Insurance Group
Liberty, SC
09.2011 - 01.2016
- Analyzed employee benefit plans and recommended changes to ensure compliance with applicable laws and regulations.
- Developed, implemented, and monitored employee benefits programs such as health insurance, retirement plans, disability insurance, and other related policies.
- Conducted research on current market trends in employee benefits packages.
- Resolved customer complaints concerning benefits issues in an efficient manner.
- Reviewed contracts from vendors providing services related to employee benefits programs.
- Provided guidance to management on best practices for administering employee benefits plans.
- Coordinated open enrollment periods for employees to make changes to their benefits coverage.
- Maintained up-to-date knowledge of relevant laws and regulations governing employer sponsored health care plans.
- Advised human resources staff on proper procedures for handling various types of employee benefit inquiries or requests.
- Assisted employees with questions regarding their benefits coverage.
Employee Benefits Enrollment Specialist
Work Places Solutions
Columbia , SC
04.2001 - 09.2013
- Performed data entry and maintained accurate records of student enrollment information.
- Assisted students with completing enrollment documents, such as applications and financial aid forms.
- Resolved student inquiries regarding registration and enrollment processes.
- Listened to and understood customers' needs, explained and discussed options and outlined best-fit services.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Achieved repeat business and referrals through personalized services.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
- Leveraged industry trends to shape solutions and approaches.
- Handled new enrollments by entering customers' data and reviewing information.
- Coordinated with other departments to ensure timely processing of admission applications.
Education
Associate of Business Administration -
Academy For Business Administration
New Haven, CT09.1982
Skills
- Territory Sales Management
- Profitability Optimization
- Vendor Management
- Proposal Development
- Staff Management
- Sales Team Training
- Performance Management
- Client Relationship Management
- Sales Tracking
- Promotional Sales Events
- Direct Sales
- Excellent Communication Skills
- Exceeds Sales Goals
- Relationship Building
- Product and Service Management
- Continuous Improvements
- Sales Presentations
Timeline
Sales Manager
Harvest Life Insurance
09.2013 - 10.2019
Employee Benefits Specialist Consultant
Self Employed Insurance Group
09.2011 - 01.2016
Employee Benefits Enrollment Specialist
Work Places Solutions
04.2001 - 09.2013
Associate of Business Administration -
Academy For Business Administration
Similar Profiles
K Ganapathy SubramaniamK Ganapathy Subramaniam
Consultant at Exide Life Insurance / HDFC Life InsuranceConsultant at Exide Life Insurance / HDFC Life Insurance
Kailash KumarKailash Kumar
Business Partner HR (Deputy Manager) at Star Union Dai, Life Insurance, Life Insurance Co. LtdBusiness Partner HR (Deputy Manager) at Star Union Dai, Life Insurance, Life Insurance Co. Ltd
COURTNEY JOHNSONCOURTNEY JOHNSON
Field Inspector at Harvest InsuranceField Inspector at Harvest Insurance