Valerie Sotelo
San Antonio,TX
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Cardiology Of San Antonio
04.2021 - 09.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
Home Health Care Provider
Personal Care Management
10.2018 - 01.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Medical Receptionist
The Hand Center
07.2017 - 08.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
Medical Receptionist
MedFirst-Primedical
01.2015 - 02.2017
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained records by recording, obtaining and updating personal and financial information.
- Enhanced office productivity by handling high volume of callers per day.
Medical Receptionist
Dr Anna Ballester
01.2007 - 12.2009
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Education
No Degree - Medical Office Specialist
Career Point College
San Antonio, TX09.2007
Skills
- Front Desk Operations
- Call Handling
- Call Transfers
- Critical Thinking
- Data Entry
- Electronic Medical Record
- Insurance Billing Procedures
- Greeting Visitors
Timeline
Medical Receptionist
Cardiology Of San Antonio
04.2021 - 09.2022
Home Health Care Provider
Personal Care Management
10.2018 - 01.2021
Medical Receptionist
The Hand Center
07.2017 - 08.2018
Medical Receptionist
MedFirst-Primedical
01.2015 - 02.2017
Medical Receptionist
Dr Anna Ballester
01.2007 - 12.2009
No Degree - Medical Office Specialist
Career Point College
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