Valerie Soto
Barstow,CA
Summary
Associate manager with 13 years of experience in managing store operations and enhancing team performance. Demonstrates strong analytical skills, critical thinking, and effective communication with a proven track record to lead teams, optimize processes, and meet financial goals.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
TCL / Red River Science & Technologies
Barstow, CA
05.2024 - Current
- Direct and lead team to meet project deadlines
- Perform QC checks to ensure local customers material are correct when delivered
- In communication with customer to be proactive for upcoming projects
- Use Microsoft Teams to account for the customers upcoming projects
- Ensure timecards are accurate prior to sending to payroll
- Sort and separate material based on a excel spreadsheet
- Utilize SAP to stow material into warehouse locations and to process material to send to packing floor
- Generate late line using Qlik and SAP to keep track of all stows and MRO’s
- Ensures that operational policies and procedures are being followed to optimize warehouse/departmental efficiency
- Use WMS and DSS to ship various packages using carriers such as DHL, FedEx, UPS and Crowley
- Used QMF (Query Management Facility) in DSS and Qlik to manage priority shipments and to ensure packages are delivered from the packing floor and out for delivery
- Used DSS to transship material when unable to ship material from WMS
- Develop and maintain professional relationship with customers.
Shipper/Receiver Clerk 1
Barstow, CA
03.2024 - 05.2024
- Examined and inspected containers and materials to ensure compliance to packing specifications
- Ensured containers and containers tags were properly marked/labeled utilizing marking tools
- Processed products and materials by measuring, weighing, and counting
- Process shipments through Government Systems DSS and WMS
- Performed Forklift Operations utilizing forklifts and pallet jacks
- Performed tasks per SOPs
- Conducted internal audit/inspection checks as required
- Performed various warehouse duties as required
- Verified material quality and condition against shipping documentation
- Performed material inventory as required per controlling documents
- Ensured compliance to Safety Protocols
- Develop and maintain professional relationship with customers
- Researched material information using Webflis.
Associate Manager
Ralph Lauren
Barstow, CA
07.2014 - 02.2024
- Manage store operations, ensuring high productivity and efficient process
- Analyze operational data to enhance store performance and reduce errors
- Collaborate with General Manager to develop a customer-focused team
- Monitor and adjust budget using SAP to adjust expenditures to align with financial goals
- Used SAP Resolve pay discrepancies and manage payroll adjustments accurately
- Used SAP to handle HR duties pertain to employee information
- Oversaw the development of teams for the opening of new sites
- Reach out to customers via email, phone or zoom to fulfilled requested back orders
- Used SAP to manage store inventory, incoming material and outgoing orders
- Scheduled and track deliveries using SAP to ensure that all orders arrived at store
- Used SAP to process all transactions at register
- Balanced registers using SAP to track daily transactions
- Develop and maintain professional relationship with customers.
Supervisor
Tommy Hilfiger
Barstow, CA
06.2011 - 07.2014
- Managed store operations, stepping in as General Manager when needed, ensuring seamless functionality
- Analyzed business trends, supporting strategic planning to boost store performance
- Educated team on sales tool, enhancing their ability to meet profit targets
- Developed customer experience strategies, aligning with Tommy Hilfiger brand standards
- Led talent development initiatives, coaching employees to improve skills and confidence
- Used SAP to manage store inventory, incoming material and outgoing orders
- Scheduled and track deliveries using SAP to ensure that all orders arrived at store
- Used SAP to process all transactions at register
- Balanced registers using SAP to track daily transactions
- Monitor and adjust budget using SAP to adjust expenditures to align with financial goals
- Used SAP Resolve pay discrepancies and manage payroll adjustments accurately
- Used SAP to handle HR duties pertain to employee information.
Education
Skills
- Store Operations
- Team Management
- Analytical Skills
- Critical Thinking
- Communication
- Quality Control
- Customer Service
- Microsoft Teams
- Payroll
- SAP
- Qlik
- HR Duties
- Talent Development
- Brand Standards
References
- Dian Wilson, General Manager, Ralph Lauren, (951)809-3281
- Mindy Hayes, Budget Analyst, (760)447-4388
Timeline
Warehouse Supervisor
TCL / Red River Science & Technologies
05.2024 - Current
Shipper/Receiver Clerk 1
03.2024 - 05.2024
Associate Manager
Ralph Lauren
07.2014 - 02.2024
Supervisor
Tommy Hilfiger
06.2011 - 07.2014
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