Valerie Spaulding
Columbus,TX
Summary
To obtain a permanent position as a bi-lingual medical assistant in both administrative and clinical areas.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HST
Texas Department of Family and Protective Services
07.2025 - Current
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor
- Observes and/or supervises parent and child visits.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Receptionist/ HR assistant/Administrative Assistant/Timekeeper
Titan PEQ
08.2021 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained strict confidentiality of all payroll information and records.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Updated and maintained employee attendance records.
- Developed and maintained HR policies and procedures.
- Converted employee status from temporary to permanent.
- Participated in job fairs to recruit new talent.
Medical Assistant/Receptionist
Columbus Urgent Care
05.2021 - 07.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
Caregiver
A Brighter Day Child Care
11.2019 - 03.2021
- Provide ongoing child care while monitoring children's behavior
- Arranged and initiated age appropriate activities and games
- Maintained a comfortable and safe environment for the children
Receptionist
Jones & Cowen Physical Therapy
01.2018 - 08.2019
- Welcome visitors by greeting them
- Schedule and confirm appointments
- Verify insurance, collected copays and payments
- Answer telephone and direct calls
- Kept front area organized
- Entered date into computer system, faxed reports to doctor office
Medical Assistant
Youens & Duchicela Clinic
07.2015 - 10.2016
- Vitals
- Faxing, answering phone calls, prescriptions
- Assisting doctor in procedures
- Stocking rooms
- Patients past medical history
- Vaccinations
- Well Women Exams
Medical Assistant
Youens & Duchicela Clinic
02.2012 - 02.2014
- Vitals
- Faxing, answering phone calls, prescriptions
- Checking patients in and out
- EMR
- Assisting doctor in procedures
- Stocking rooms
- Patients past medical history
- Vaccinations
- Well Women Exams
Medical Assistant Externship
Med First Health & Pain Clinic
10.2011 - 02.2012
- Vitals (weight, temp, bp, patient history)
- Filing, faxing, answering phone
- Checking patients in & out
- Cash handling
- Writing prescriptions
Medical Assistant Student
ADS Medical
08.2011 - 09.2011
- Externship: Participated in basic administrative and clinical medical office routines while solidifying important medical office skills.
- Vital Signs (blood pressure, weight, temperature)
- Check Patients In and Out, Scheduled appointments, Answered Phone
- Venipuncture, Spun blood
- Filing, Patient History, Fax Papers
Waitress/Cashier/Hostess
Maria's Restaurant
09.2010 - 01.2011
- Greet Customers
- Take food orders
- Answer phone
- Assisted at the cash register
Coordinator
BAE Systems
- File Papers
- Answer phone
- Enter data into different computer programs
- Do other job duties assigned by supervisor
Waitress/Cashier/Hostess
Maria's Restaurant
06.2002 - 08.2005
- Greet Customers
- Take food orders
- Answer phone
- Assisted at the cash register
Education
Medical (Diploma) - undefined
Everest Institute
Houston, TX12.2011
Diploma - undefined
Columbus High School
Columbus, TX12.2005
Skills
- Vital Signs
- Medical Office Experience
- Medical Receptionist
- Medical Records
- Caregiving
- Experience Administering Injections
- Patient Care
- Insurance Verification
- EMR Systems
Certification
- First Aid Certification
- CPR Certification
Timeline
HST
Texas Department of Family and Protective Services
07.2025 - Current
Receptionist/ HR assistant/Administrative Assistant/Timekeeper
Titan PEQ
08.2021 - 02.2025
Medical Assistant/Receptionist
Columbus Urgent Care
05.2021 - 07.2021
Caregiver
A Brighter Day Child Care
11.2019 - 03.2021
Receptionist
Jones & Cowen Physical Therapy
01.2018 - 08.2019
Medical Assistant
Youens & Duchicela Clinic
07.2015 - 10.2016
Medical Assistant
Youens & Duchicela Clinic
02.2012 - 02.2014
Medical Assistant Externship
Med First Health & Pain Clinic
10.2011 - 02.2012
Medical Assistant Student
ADS Medical
08.2011 - 09.2011
Waitress/Cashier/Hostess
Maria's Restaurant
09.2010 - 01.2011
Waitress/Cashier/Hostess
Maria's Restaurant
06.2002 - 08.2005
Coordinator
BAE Systems
Medical (Diploma) - undefined
Everest Institute
Diploma - undefined
Columbus High School
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