Administered prescribed medications on a timely basis following care plan instructions.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Followed care plan and directions to administer medications.
Fraud Specialist
JPMorgan Chase
Westerville, OH
12.2022 - 10.2023
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Communicated with customers utilizing active listening and interpersonal skills.
Tracked chargeback activity to identify best practices for determining fraud.
Filed claims and prompted investigation on suspicious charges reported by clients.
Performed data analysis to identify patterns or trends indicative of potential fraudulent activity.
WFH Hybrid Schedule.
Brand Ambassador
Forever 21
Columbus, OH
12.2020 - 05.2022
Work with customers to make sure they are finding everything they need.
Help customers in dressing room, make them feel beautiful in what they are wearing.
Also worked in stock and visual, where we process the clothes and then put them out on the floor.
Education
High School Diploma - undefined
Westerville-South High School
Westerville, OH
05.2020
Skills
Time Management
Teamwork
Technical Skills
Collaborating
Experience working with Microsoft Systems
Computer Skills
Adaptability
Activities
Performed in Westerville South's Black History Month for 3 years, which is dedicated to shining light on the accomplishments and struggles of African Americans.
Participated in Global Scholars for 3 years.
Volunteered at now called Ohio Living Westminister Thurber for about 4 years which consisted of painting the elderly nails, hosting art and creative events, engaging in conversation over lunch and dinner, and taking the elderly to salon appointments within the senior living community.