Valerie Tkachenko
Camas,Washington
Summary
Skilled phlebotomist, known for working efficiently while keeping patients comfortable. Experienced in venipuncture, specimen collection, and clear patient communication. Patient satisfaction within the company's best interest is my utmost priority. Excel in time management, adaptability, and empathy to improve patient experience, and keep operations running smoothly.
Overview
7
7
years of professional experience
Work History
Inpatient Phlebotomist
Legacy Salmon Creek Medical Center
Vancouver, Washington
07.2024 - Current
- Provided excellent customer service while interacting with patients.
- Verified patient information prior to specimen collection.
- Minimized unnecessary pokes by accurately locating suitable veins for blood draws.
- Educated patients on post-draw care.
- Adhered to HIPAA guidelines to maintain patient privacy and confidentiality.
- Collected, labeled, and documented blood samples with critical information, including the time of collection, the date, and patient details.
- Logged specimens and aliquoted samples for laboratory testing.
- Assisted in training and mentoring new phlebotomy staff.
Bookkeeper
PNA Logistics LLC
Camas, WA
01.2021 - Current
- Managed billing inquiries and phone calls.
- Created and sent invoices.
- Processed payments and wrote checks.
- Enhanced financial records, and reconciled bank statements.
- Utilized QuickBooks and OTR.
Phlebotomist
Octapharma Plasma Center
Vancouver, WA
01.2021 - 05.2023
- Conducted blood and plasma collection from donors and patients.
- Used and set up plasmapheresis machines to collect plasma from donors.
- Ensured sterilization and preparedness of equipment.
- Administered saline and anticoagulants.
- Provided donor support and addressed inquiries.
- Maintained donor and patient records.
- Maintained compliance with Standard Operating Procedures (SOP), current Good Manufacturing Practices (cGMP), and regulatory guidelines.
Smoothie Barista
Nekter Juice Bar Inc.
Vancouver, Washington
09.2018 - 06.2020
- Greet customers, answer questions, and make sure they have a great experience.
- Follow health and safety rules to keep food and drinks safe for customers.
- Wash and prep ingredients to maintain cleanliness and food safety.
- Followed recipes accurately when preparing smoothies.
- Operate the cash register, handle payments, and follow company policies for cash handling.
Education
Associates in Nursing
Clark College
Vancouver, WA09-2023
Associate of Arts - General Studies
Clark College
Vancouver, WA06-2019
High School Diploma -
Camas Highschool
Camas, WA06-2018
Skills
- Bilingual in Russian
- Certified Phlebotomy Technician
- Knowledge of medical terminology and office procedures
- Ability to work effectively under pressure
- Patient interaction and comfort
- Quality control
- Problem-solving skills
- Excellent teamwork and communication skills
- Organizational and time-management skills
References
References available upon request.
Timeline
Inpatient Phlebotomist
Legacy Salmon Creek Medical Center
07.2024 - Current
Bookkeeper
PNA Logistics LLC
01.2021 - Current
Phlebotomist
Octapharma Plasma Center
01.2021 - 05.2023
Smoothie Barista
Nekter Juice Bar Inc.
09.2018 - 06.2020
Associates in Nursing
Clark College
Associate of Arts - General Studies
Clark College
High School Diploma -
Camas Highschool
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