Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Order Entry Manager
SKLAR Furnishings
11.2022 - 05.2023
Organized and updated databases, records and other information resources.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Identified opportunities to streamline processes and improve office operations and efficiency.
Coordinated office events, seminars and meetings for staff and clients.
Memo Room Clerk
Jerry Pair & Associates
05.2018 - 11.2022
Suggested specific product and options in line with customer goals.
Attended training sessions to build and enhance product knowledge and sales tactics.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Placed prices and descriptive signage to enhance displays and promote items.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Tracked inventory and conducted cycle counts to maintain accurate records.
Created wallpaper boards for new collections.
Hung fabric wings for new collections.
Customer Service Supervisor
National Health Solutions
03.2015 - 04.2018
Drove positive customer satisfaction levels by providing successful training to associates.
Monitored phone calls to provide feedback and coaching.
Provided day-to-day leadership to cultivate environment that exemplified company values.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Education
High School Diploma -
William T. McFatter Technical College
Fort Lauderdale, FL
05.2015
Skills
Understand sales team support
Experienced in vendor communication and follow-up
I will remain professional in all situations
My common sense helps in good decision making
I will follow guidelines and instructions set for me, I understand that office/showroom protocol is important