Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valerie Vera

Lewisville

Summary

Dynamic professional with experience at LISD Bus Transportation Call Center, excelling in customer service and conflict resolution. Proven ability to enhance team productivity through effective communication and logistical planning. Fluent in multiple languages, I build strong relationships and adapt quickly to challenges, ensuring client satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Temp Worker

LISD Bus Transportation Call Center
08.2025 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.

Food Packager Lead

Market Street
01.2025 - 04.2025
  • Packed, processed and forwarded diverse food products following specific instructions.
  • Maintained a clean and organized work environment, promoting optimal workflow and minimizing cross-contamination risks.
  • Ensured food safety and quality by strictly adhering to company guidelines and industry standards during the packaging process.
  • Removed defective food or packaging products and materials and properly placed and routed rejected items.
  • Increased team productivity with clear communication, collaboration, and efficient task delegation among coworkers.
  • Developed strong time-management skills, allowing for successful completion of daily tasks within tight deadlines.

Assistant Teacher

Wonderland Montessori Academy
08.2022 - 10.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.

Education

Lewisville High School
Lewisville, TX
06-2024

Skills

  • Sales experience

  • Technical skills

  • Fluent in multiple languages

  • Efficient time management

  • Logistical planning

  • Support services

  • Teamwork

  • Customer service

  • Multitasking Abilities

  • Relationship building

  • Conflict resolution

  • Adaptability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Temp Worker

LISD Bus Transportation Call Center
08.2025 - Current

Food Packager Lead

Market Street
01.2025 - 04.2025

Assistant Teacher

Wonderland Montessori Academy
08.2022 - 10.2024

Lewisville High School

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