Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

VALERIE VITALE

California

Overview

7
7
years of professional experience
1
1
Certification

Work History

Investment Services Associate

Navy Federal Investment Services
07.2022 - Current
  • Provide diverse administrative support to a team of five Financial Advisors
  • Create and follow up on reports including reports regarding cash balances, debit balances, Required Minimum Distributions, appointment frequency, and money movements for member accounts
  • Respond promptly and appropriately to member inquiries via all forms of communications regarding service requests
  • Prepare and review client paperwork pre and post appointment, ensure paperwork is accurate, complete, and current with industry and agency regulations
  • Assist with account set up and changes, prepare account portfolio reviews and financial plans, and ensure retention while following NFIS and industry processes and procedures
  • Stay abreast of federal, industry and/or agency regulations, Navy Federal security updates, fraud alerts, NFIS compliance, policies and procedures, new products and services, system changes, and current marketing efforts

Registered Wealth Management Client Associate

Merrill Lynch
09.2019 - 07.2022
  • Provided end-to-end onboarding and maintenance activities for new and existing clients
  • Ensured new account and servicing paperwork requests were completed accurately and in a timely manner
  • Processed money movement transactions in an efficient and accurate manner
  • Utilized multiple communication methods to ensure a consistent and exceptional client service experience
  • Acted as a key team member leading clients' digital experience with the firm to create ease of access and interaction, while protecting their privacy and security
  • Established effective and efficient routines utilizing tools such as Salesforce
  • Served as the office branch coach where duties included communicating new changes in technology and processes to the teams in the office to help everyday operations be as smooth as possible

Paraplanner

Nocon & Associates, Ameriprise
01.2018 - 08.2019
  • Transitioned to a full-time position from an internship within two months of starting where I was able to cross train with each role in the office while obtaining my Series 7, Series 66 and NYS Life and Health Insurance Licenses
  • Worked closely with the advisor and fellow team members to develop comprehensive financial plans for clients, prepare client review materials, provide preliminary recommendations, and proactively service client accounts
  • Managed a group of four summer interns and successfully trained them on specific projects while also providing them with a baseline level of knowledge and experience for the various roles in the office

Education

BBA - Financial Planning

SUNY Alfred State College
Alfred, NY
05-2018

Skills

  • Preparing reports
  • Issue troubleshooting
  • Process improvement
  • Financial acumen
  • Attention to detail
  • Data collection and analysis
  • Adaptability and flexibility
  • Time management
  • Collaborative teamwork
  • MS office including Excel, Word, and PowerPoint

Certification

  • Completed the FINRA SIE Exam
  • Currently maintain the following licenses: FINA Series 7, FINRA Series 66, and CA Life and Health Insurance

Accomplishments

  • Received the Merrill Responsible Service Growth Award in 2020 & 2021
  • Received the NFFG Sustained Superior Performance Award in 2024

Timeline

Investment Services Associate

Navy Federal Investment Services
07.2022 - Current

Registered Wealth Management Client Associate

Merrill Lynch
09.2019 - 07.2022

Paraplanner

Nocon & Associates, Ameriprise
01.2018 - 08.2019

BBA - Financial Planning

SUNY Alfred State College

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