Valerie Williamson
White Sulphur Springs,WV
Summary
Experienced sales professional with solid track record focusing on customer interaction and satisfaction. Adept at building strong client relationships, product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Possesses strong communication and collaboration skills, problem-solving, and superior work ethic.
Overview
19
19
years of professional experience
Work History
Sales Associate
Lowes Home Improvement
Lewisburg, WV
06.2023 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Monitored customers for signs of security concerns and reported issues to management.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Assisted in training 5 new staff members on company policies, product information, and sales techniques.
- Aided in training new sales associates(paint), sharing best practices, and techniques for optimal performance within the team.
- Demonstrated knowledge of workplace safety principles and practices.
- Showcased strong work ethic through punctuality, professionalism, and a commitment to maintaining a safe and clean work environment for all employees.
Residential Specialist
Seneca Health Services
Maxwelton, WV
06.2022 - 04.2023
- Assisted (3) residents simultaneously in achieving personal goals with customized support plans and regular progress reviews.
- Documented medication dosages, behavioral changes and feeding patterns for each patient.
- Assisted residents with meal preparation, and household tasks and duties.
- Participated in staff meetings and trainings to stay informed on policies and procedures.
- Maintained accurate records of all resident interactions and progress updates, ensuring continuity of care across shifts and team members.
- Developed strong relationships with residents and their families, ensuring open communication and trust.
- Assisted residents with basic activities of daily living.
- Accompanied residents on shopping trips, to medical appointments, and to recreational activities, providing careful supervision at all times.
In-Home Daycare Provider
Self-employeed
White Sulphur Springs, WV
10.2005 - 09.2022
- Provided a welcoming atmosphere where families felt comfortable entrusting their child's care.
- Facilitated creative playtime opportunities by providing a variety of toys, games, art materials, and sensory exploration stations catered to different age groups.
- Established trust among families within local community networks leading to numerous referrals from satisfied clients.
- Administered first aid and managed minor injuries or illnesses following established health protocols.
- Administered medications by following strict instructions from parents.
- Coordinated naptime schedules for multiple children, ensuring an environment conducive to restful sleep.
- Cared for 7 children max per day.
- Implemented positive discipline strategies to guide children towards appropriate behavior choices.
- Maintained a clean, safe, and organized space for daily activities, ensuring child safety and comfort.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted in potty training and toilet hygiene.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
- Developed strong bonds with families, resulting in long-term relationships.
- Assisted older kids with homework and school projects.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
- Taught children basic life skills, manners and personal hygiene.
Assistant Teacher and Art Exploration Specialist
GreenRiver Academy
White Sulphur Springs, WV
09.2021 - 06.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes for approximately 30 minutes every day.
- Assisted in lessons and curriculum for ten 3- to 5-year-olds.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Assisted in implementation of new learning tools, systems and materials.
- Worked with teachers and administrators to enforce school policies and procedures.
- Supervised recess, lunch and daily student intake and dismissal.
Education
Associates of Occupational Studies - Occupational Therapy Assistant
University of Charleston
Beckley, WV08-2015
Associates of General Studies - Education
New River Community And Technical College
Lewisburg, WV05-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Reliable and punctual
- Flexible schedule
- Stocking
- Upselling
- Product recommendations
- Self-checkout assistance
Timeline
Sales Associate
Lowes Home Improvement
06.2023 - Current
Residential Specialist
Seneca Health Services
06.2022 - 04.2023
Assistant Teacher and Art Exploration Specialist
GreenRiver Academy
09.2021 - 06.2022
In-Home Daycare Provider
Self-employeed
10.2005 - 09.2022
Associates of Occupational Studies - Occupational Therapy Assistant
University of Charleston
Associates of General Studies - Education
New River Community And Technical College