Valerie Zubia
Administrative Clerk
Las Cruces,NM
Summary
Computer-literate professional and knowledgeable office clerk offering several years of experience that adapts quickly to new software and programs. Seasoned team player experienced in meeting needs, improving processes, problem solving, resourceful skills and exceeding requirements in fast pace environments.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Real Estate Transaction Coordinator
Zubia Contract Services
07.2017 - 01.2019
- Managed Real Estate listings along with disclosures and photos
- Managed the Agent's Customer Relationship Management
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Reviewed and executed confidential documents, contracts and disclosures.
Assistant
Borman Motor Company
Las Cruces, NM
03.2010 - 12.2016
- Coordinated all department functions for a team of employees
- Review all contracts assuring all transaction contracts met the required bank stipulations
- Consistently managed weekly Cash flow
- Established and maintained business relations with business associates and financial and lending representatives
- Coordinated and managed the intake of all vehicle lease returns or lease buyouts
- Developed and maintained filing systems to facilitate easy access to information.
- Increased customer service success rates by quickly resolving issues.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Trained and supervised employees on office policies and procedures.
Customer Service Representative
H&R Block
Las Cruces, NM
01.2007 - 04.2012
- Organized file system, developed and handled spreadsheets and daily reports
- Handled office correspondence
- Managed day-to-day appointment calendar for the entire office (6 tax preparers)
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bookkeeping - LinkedIn -
LinkedIn
Online 07.2021 - 11.2022
Business Administration - BBA - Accounting And Finance
American InterContinental University
Phoenix, AZ 04.2020 - 04.2022
Bachelor Of Business Administration - Business Administration and Management
New Mexico State University
Las Cruces, NM 01.2006 - 05.2008
Skills
Team Building
Attention to Detail
Interpersonal Communication
Data Entry
Loan preparations
MS Office
Google Workspace
Accomplishments
- Achieved Contracts in Transit drop by 50% with introducing efficient contract processing for Prime and Sub-prime lending.
Timeline
Bookkeeping - LinkedIn -
LinkedIn
07.2021 - 11.2022
Business Administration - BBA - Accounting And Finance
American InterContinental University
04.2020 - 04.2022
Real Estate Transaction Coordinator
Zubia Contract Services
07.2017 - 01.2019
Assistant
Borman Motor Company
03.2010 - 12.2016
Customer Service Representative
H&R Block
01.2007 - 04.2012
Bachelor Of Business Administration - Business Administration and Management
New Mexico State University
01.2006 - 05.2008