VALERIE WATSON
Chicago,IL
Summary
A creative, organized and motivated individual, eager to utilize customer service and organizational skills across different settings. Strong work ethic, effective communicator, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team leader/Teacher
By the Hand Club for kids
07.2023 - 10.2024
- Guided students in developing critical thinking skills for academic and personal growth.
- Coordinated with educators to create interactive activities, enhancing engagement and learning outcomes for students.
- Handled client communications, boosting satisfaction, and fostering long-term relationships.
Cashier/Team member
Zoup
09.2017 - 03.2019
- Operated the cash register or POS system efficiently, and processed payments by cash, credit card, or debit card.
- Cultivated positive customer interactions, resolving issues swiftly to maintain high satisfaction, and loyalty.
- Maintained the front of the house (FOH) of the restaurant: cleaning tables, chairs, and restocking supplies for the customers.
Seasonal Team Member
Nordstrom Rack
Schererville, IN
11.2018 - 12.2018
- Performed opening and closing duties such as restocking items and cleaning the sales floor.
- Promoted a welcoming environment by assisting customers and resolving customers' issues promptly in a professional manner.
- Maintained the shoe department by correctly placing shoes on their proper shelves.
Education
Bachelor of Arts - General Studio Arts (Fashion)
University of Illinois Urbana-Champaign
Champaign, IL05.2023
Skills
- Customer service
- Ability to Multi-task
- Effective-Communicator
- Interpersonal Skills
- Problem Solver
- Organized and Detailed
- Microsoft Office Suite
- Phone & Email Etiquette
- Willing to Learn
Certification
- The School of the Art Institute of Chicago: Fashion, 2020
Timeline
Team leader/Teacher
By the Hand Club for kids
07.2023 - 10.2024
Seasonal Team Member
Nordstrom Rack
11.2018 - 12.2018
Cashier/Team member
Zoup
09.2017 - 03.2019
- The School of the Art Institute of Chicago: Fashion, 2020
Bachelor of Arts - General Studio Arts (Fashion)
University of Illinois Urbana-Champaign
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