VALERIE DAWN SCHILD

911 Telecommunications Officer and Dispatcher Currently a 911 Telecommunicator with a Certified Dispatcher I License for the State of Florida with 10 years of Emergency Services Experience in 911 Call Taking and Dispatching. Certified in CPR and Basic First Aid. Fully motivated to obtain a Certified Level II Dispatcher License as soon as possible. Experience monitoring and operating multiple Fire and EMS frequencies at once while occasionally taking 911 calls when call volume is high. Experience coordinating with multiple agencies at a time to aid in the communication of said agencies with each other during Multiple Casualty Incidents. Provide the public with instructions to safeguard persons in hazardous conditions prior to the arrival of trained EMS, Fire and/or Police personnel (i.e.; CPR, Choking, Trauma, Emergency Childbirth, Structure Fires, Wild Fires, etc.) Communicate pertinent information via integrated Communication Systems utilizing multi-channel emergency radios, multi-line telephone communication systems, Computer Aided Dispatch, and facsimile equipment. Handle emergency and high-tension situations quickly and confidently while assessing what actions are needed to be taken and react accordingly. Experience working and collaborating with multiple Police Agencies when needed to ensure the safety of all persons and Emergency Personnel on scene. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dispatcher II position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Attentive Police Dispatcher bringing 10 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.

• United States Army 10/1992 - 10/1997
• Fort Polk, Louisiana US
• Hours per week: 40
• Military Police Officer
• As a Military Police officer I have performed a broad range of Law Enforcement duties
• Have assisted with and/or conducted investigations and crime prevention
• Experienced in access control and volatile situations as well as the threat of terrorist attacks
• Planned and carried out missions and have taken appropriate steps according to case specific situations
• Experienced with accident investigations, suspicious activities, security breaches and crimes, as well as observing, investigating and collecting evidence
• Have performed all manner of traffic duties including directing traffic and issuance of tickets of moving and parking violations as well as felony traffic stops and bike patrol
• Have written incidents and activity reports and have made numerous arrests
• Experience in Physical Security, evidence compilation, patrol duties, radar, emergency response, witness interviews, radio procedures and have prepared for, coordinated with and testified in court
• Possess requisite knowledge of all emergency rescue response teams and am experienced in summoning Fire and Medical units to a scene as needed as well as performing control desk duties
• Have experience and knowledge of a wide variety of crimes including, but not limited to, domestic violence, rape, assault and battery, drunk driving, shop lifting, damage to government property and suicide
• Am familiar with Federal and State laws, and carrying out surveillance
• Experience in military vehicle inspection and operation
• Deployed to Bosnia in support of Operation Joint Endeavor
• Proficient with Microsoft Word, Outlook, Excel and Power Point.

• AWARDS , Army Achievement Medal x2 Good Conduct Medal Primary Leadership Development Course Ribbon National Defense Service Medal Overseas Service Ribbon United Nations Medal Army Service Ribbon Armed Forces Service Medal

• Licensed Dispatcher I - Current
• Level 2 CJIS Security Training
• FEMA Surveillance Awareness
• Homeland Security Suspicious Activity Reporting
• Kaplan Fire and Ems Training