Valerie Jackson
Raeford,NC
Summary
Dynamic operations and financial management professional with over 8 years of expertise in military operations support and mission readiness. Proficient in conducting operational analysis and statistical research to facilitate informed resource allocation and strategic decision-making. Recognized for success in supporting training initiatives, system development, and ensuring compliance with DoD policies, while excelling in cross-agency coordination within high-security environments. Detail-oriented with exceptional communication and project management skills, consistently managing multiple priorities effectively in fast-paced settings and proactively optimizing processes to enhance team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operational Analyst Senior
General Dynamics Information Technology
Fort Bragg, NC
02.2024 - Current
- Delivered detailed analysis and operational assistance for projects, focusing on training documentation and systems development to align with strategic objectives.
- Gather, process, and analyze operational data to inform resource allocation and strategic decision-making.
- Assist in testing and development of systems and updates, coordinating deliverables to meet client needs and mission standards.
- Identify and recommend emergent technologies that improve analytical processes and mission support.
- Created and maintained comprehensive project documentation, aligning procedures, presentations, and training materials with DOD and contractual requirements.
- Facilitated informal mentorship and guidance for junior technicians to enhance their skills and confidence.
Identity and Signature Management Specialist
Anotiva LLC
Fort Bragg, NC
10.2022 - 01.2024
- Coordinated requirements and deliverables for multinational exercises across agencies and stakeholders.
- Collected, safeguarded, and processed service member documents to ensure mission readiness and regulatory compliance.
- Conducted open-source research and data aggregation to identify mission-critical capabilities for leadership review.
- Applied knowledge of signature management regulations and databases to train technicians, ensuring accuracy and adherence to standards.
- Managed travel orders and documentation with attention to accuracy, timeliness, and policy compliance.
Civilian Pay Technician
Department of Veterans Affairs
Los Angeles, CA
07.2022 - 09.2022
- Reviewed and processed personnel/pay documents, ensuring compliance with federal pay regulations.
- Resolved discrepancies through Remedy ticketing and HR/financial systems.
- Ensured compliance with data security and quality assurance protocols.
Air Import Agent
DHL Global Forwarding
Torrance, CA
12.2021 - 06.2022
- Coordinated import operations, managed documentation, and ensured compliance with customs and carrier regulations.
- Prepared job costing forecasts and billing reports in line with contractual agreements.
- Maintained client satisfaction through responsive communication and updates.
Military Pay Technician
Department of the Army
Fort Bragg, NC
11.2020 - 11.2021
- Processed and corrected financial transactions for service members, ensuring compliance with pay regulations.
- Conducted audits and maintained documentation for accountability and readiness.
- Trained HR personnel on accurate completion of financial/pay documents.
ID Card Operator
Mancon LLC
Fort Bragg, NC
01.2020 - 11.2020
- Managed issuance and updates of ID cards using RAPIDS in compliance with DoD regulations.
- Provided direct customer service, guiding service members and dependents through identification requirements.
- Coordinated with DMDC and security managers to resolve system or procedural issues.
Financial Management Specialist
U.S. Army
Multiple
06.2016 - 12.2019
- Analyzed financial, procurement, and material management data to identify program status and provide recommendations to leadership.
- Prepared budget submissions, projections, and financial reports supporting procurement planning and resource allocation.
- Oversaw military pay and vendor payments, ensuring compliance with contractual and regulatory requirements.
- Delivered training on financial and project management systems to enhance operational effectiveness.
- Coordinated with vendors and contracting offices to ensure timely, accurate payments.
Education
Bachelor of Science - Accounting
University of Phoenix
Phoenix, AZ10-2026
Skills
- Data Analysis
- Statistical Research & Reporting
- Military Operations Support
- Resource Planning & Allocation
- Systems Testing & Development
- Training & Documentation
- Cross-Agency Coordination
- Regulatory & SOP Compliance
Certification
- Project Management Foundations (2025)
- BOSC (2023)
- ISM Training Course (2022)
- Financial Management Level 1 Certification (2019)
Timeline
Operational Analyst Senior
General Dynamics Information Technology
02.2024 - Current
Identity and Signature Management Specialist
Anotiva LLC
10.2022 - 01.2024
Civilian Pay Technician
Department of Veterans Affairs
07.2022 - 09.2022
Air Import Agent
DHL Global Forwarding
12.2021 - 06.2022
Military Pay Technician
Department of the Army
11.2020 - 11.2021
ID Card Operator
Mancon LLC
01.2020 - 11.2020
Financial Management Specialist
U.S. Army
06.2016 - 12.2019
Bachelor of Science - Accounting
University of Phoenix
Certifications
- Project Management Foundations (2025)
- ISM Training Course (2022)
- Financial Management Level 1 Certification (2019)
- TS/SCI Clearance