Valerie Jazzmine Rodriguez

• Maintained clear communication and support for the UC's (Unified Communications) involving proactively identifying their needs and ensured access to the appropriate resources and information. Regular check-ins and open channels for feedback helped in understanding their challenges, while also fostering an environment of collaboration to find solutions that enhanced their experience and productivity.

• Helped others achieve their health goals not only transformed individual lives but also contributed to a healthier society overall.

• As a Customer Service and Sales Representative for internet, phone, and cable services, I excelled in addressing a wide range of issues, including troubleshooting internet connectivity, phone problems, and cable service interruptions. I effectively resolved billing inquiries and discrepancies, ensuring a seamless customer experience while promoting additional services that enhance their overall satisfaction and connectivity. My focus on clear communication and empathy allowed me to build strong relationships with customers, helping them navigate challenges and enjoy the best possible service.

• Addressed customer needs and handled various tasks such as reporting outages, managing temporary disconnects and reconnects, and coordinating tree trimming requests.

• Excelled in providing customers with a variety of printing solutions, including business cards, banners, and stamps, while ensuring exceptional service through effective communication and understanding of their needs.

Handled summer school registrations, efficiently organized paperwork in Excel, and communicated with parents to ensure a smooth registration process. Developed administrative skills and gained valuable experience in customer interaction.