Valerie M Ward
Chicago,IL
Overview
40
40
years of professional experience
Work History
Aviation Security Officer
Department Of Aviation
12.2023 - 01.2024
- Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
- Conducted random patrols around airport premises, identifying suspicious activities and reporting them promptly to supervisors for further action.
- Monitored security checkpoints for compliance with applicable security protocols.
Police Officer \Retired
City Of Chicago Police Department
07.1994 - 08.2023
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
Security Officer\ Part Time
Chicago Board Of Education
06.1997 - 06.2007
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Ticket Agent
Chicago Transit Authority, CTA
08.1989 - 07.1994
- Enhanced customer satisfaction by efficiently managing ticket reservations, cancellations, and modifications.
- Streamlined the check-in process for faster boarding times and improved passenger experience.
- Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
- Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
Senior Legal Typist
Chicago Board Of Education
12.1983 - 05.1989
- Enhanced document accuracy by meticulously proofreading and editing legal documents for grammar, punctuation, and formatting errors.
- Expedited case preparation by efficiently typing legal correspondence, memoranda, and other documentation.
- Streamlined office workflow through proficient transcription of dictations from attorneys and paralegals.
- Facilitated communication between legal teams by drafting and distributing interdepartmental memos and notices.
Education
No Degree - Business
Robert Morris University - Illinois
Chicago, IL04.1982
High School Diploma -
Von Steuben High School
Chicago, IL08.1980
Languages
English
Timeline
Aviation Security Officer
Department Of Aviation
12.2023 - 01.2024
Security Officer\ Part Time
Chicago Board Of Education
06.1997 - 06.2007
Police Officer \Retired
City Of Chicago Police Department
07.1994 - 08.2023
Ticket Agent
Chicago Transit Authority, CTA
08.1989 - 07.1994
Senior Legal Typist
Chicago Board Of Education
12.1983 - 05.1989
No Degree - Business
Robert Morris University - Illinois
High School Diploma -
Von Steuben High School