Valerie M. Wawroski-Rodriguez
Laredo,TX
Summary
Proven track record of enhancing student engagement and classroom management as a Substitute Teacher at St. Augustine High School, demonstrating exceptional verbal communication and multitasking skills. Team work is very important in any position. I was a team trainer and team leader and have great communication skills. I currently have two children in elementary school with UISD and am aware of the different programs that are used.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, K-12
St. Augustine High School
2016.09 - 2019.05
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Covered all grades and all subjects.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
Assistant Cashier
Texas Community Bank
2007.07 - 2014.07
- Assisted in training new employees on proper new account procedures, lobby operations and best practices, fostering a supportive learning environment for new hires or new transfers.
- Established trusting relationships with regular customers through friendly interactions and personalized assistance during their banking experience.
- Provided exceptional customer service while processing customer service, new accounts, loan applications (personal and commercial), loan processing, loan closings, wire transfers, telephone calls, customer transactions and online banking inquiries and questions.
- Met customer needs through polite, friendly and attentive service.
- Excelled in working under pressure by staying calm and focused during busy periods or dealing with challenging customer interactions.
Senior Sales Representative
International Bank Of Commerce
2000.06 - 2007.06
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Led training sessions for new team members to quickly onboard them into the products and services that are offered.
- Assisted staff achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended monthly sales meetings and quarterly sales trainings.
Education
No Degree - Business
Texas A&M International University
Laredo, TXBBA - Business Management
Texas A&M University - Kingsville
Kingsville, TX08.2000
Skills
- Positive Reinforcement
- Student Engagement
- Verbal and written communication
- Adaptable
- Group and individual instruction
- Lesson implementation
- Compliance
- Discipline
- Multitasking and Organization
- Documentation And Reporting
- Classroom and Activity Supervision
- Enforcing Classroom Rules
Accomplishments
*General Lines Insurance Agent; 2006-current; License #141723
*Licensed Notary Public, State of Texas-Expires 07/24-2025; ID: 123934742
Timeline
Substitute Teacher, K-12
St. Augustine High School
2016.09 - 2019.05
Assistant Cashier
Texas Community Bank
2007.07 - 2014.07
Senior Sales Representative
International Bank Of Commerce
2000.06 - 2007.06
No Degree - Business
Texas A&M International University
BBA - Business Management
Texas A&M University - Kingsville
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