Valerie Sotelo
Lancaster,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Seeking part time remote work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Orthodontic assistant
Timothy Buckley Orthodontics
Palmdale
10.2022 - 02.2024
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Set appointments and made follow-up calls.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
Crew member
It’s Boba Time
Palmdale
08.2021 - 10.2021
- Maintaining store cleanliness and sanitizing frequently.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Crew member
Jamba Juice
Lancaster
10.2020 - 06.2021
- Learned over 25 recipes and Made sure smoothies were prepared to customer liking
- Sanitized and maintained store cleanliness at all times
- Greeted every customer with a smile and ready to make sure they were satisfied.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Increased customer satisfaction with prompt and accurate order taking.
Crew member
Deep sea Poke
Palmdale
06.2020 - 10.2020
- .
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Dental Assistant Program -
High Desert Medical College
Lancaster, CaliforniaDiploma -
Highland highschool
Palmdale, California06.2020
Skills
- Patient charting
- Orthodontic bonding
- Orthodontic patient satisfaction
- Instrument Sterilization
- Orthodontic clinical efficiency
- Infection Control
- Orthodontic patient scheduling
- Customer Service
- Teamwork and Collaboration
Certification
- Radiation and technique safety certificate
- AED/CPR certification
Volunteer Experience
Volunteered at Healing California Lancaster
Timeline
Orthodontic assistant
Timothy Buckley Orthodontics
10.2022 - 02.2024
Crew member
It’s Boba Time
08.2021 - 10.2021
Crew member
Jamba Juice
10.2020 - 06.2021
Crew member
Deep sea Poke
06.2020 - 10.2020
Dental Assistant Program -
High Desert Medical College
Diploma -
Highland highschool