Valerie Sanchez
Richmond,TX
Summary
HR professional with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
HR Generalist/Recruiter
Sun Com Mobile
10.2022 - Current
- Developed and implemented onboarding and orientation programs for new employees.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Reduced time-to-fill for open positions by streamlining the interview process and providing timely feedback to candidates.
- Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
- Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit within the organization.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Construction Coordinator
Stoneworks Building Group
11.2021 - 10.2022
- Remained up-to-date on best housing and building practices and schedules.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Managed filing system, entered data and completed other clerical tasks.
- Held construction progress and regular status meetings with project team.
- Developed and executed pre-construction milestones on project schedule.
- Increased customer satisfaction 100% by solving problems and concerns effectively.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Composed and proofread memos, letters and reports to verify error-free communication.
Pipeline Recruiter
JRV Services
03.2017 - 08.2021
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Developed recruiting strategies to identify qualified candidates and build network.
- Cultivated in-depth understanding of Pipeline trends and hiring desires.
Customer Service Representative
Time Warner Cable
06.2014 - 01.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Research and corrected misapplied payments
Office Assistant
Harlingen Code Enforcement
02.2010 - 11.2013
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying and distributing mail.
Administrative Assistant
Westwind Homes
04.2007 - 01.2010
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Organized weekly staff meetings and logged minutes for corporate records.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Office Manager
Parke Construction Inc
05.2003 - 03.2007
- Executed plans and specifications for public works bids and created addendums that accounted for changes impacting bid pricing.
- Obtained and reviewed construction insurance information and delivered to contract administrators.
- Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget constraints.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
High School Diploma -
San Benito High School
San Benito, TXSkills
- Multitasking and Time Management
- Strong Organizational Skills
- Skilled in Microsoft Office
- Positive Attitude
- Employee Retention
- Job Analysis
- Recruitment and selection
- Employee Engagement
- Recruitment
- Microsoft Office Suite
- Payroll Software: ADP, Paycom
Timeline
HR Generalist/Recruiter
Sun Com Mobile
10.2022 - Current
Construction Coordinator
Stoneworks Building Group
11.2021 - 10.2022
Pipeline Recruiter
JRV Services
03.2017 - 08.2021
Customer Service Representative
Time Warner Cable
06.2014 - 01.2017
Office Assistant
Harlingen Code Enforcement
02.2010 - 11.2013
Administrative Assistant
Westwind Homes
04.2007 - 01.2010
Office Manager
Parke Construction Inc
05.2003 - 03.2007
High School Diploma -
San Benito High School
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