Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. Accomplished [Job Title] with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
15
15
years of professional experience
Work History
Deputy Chief Operating Officer
Jefferson Parish Government
01.2020 - Current
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Identified and pursued business development opportunities to grow organization and increase revenue.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Refined organizational structure to consolidate, streamline, and delineate necessary functions.
Represented organization at external meetings and events to promote and build relationships with key stakeholders.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Identified and mitigated operational risks to minimize potential negative impacts on organization.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Developed and implemented recommendations for service improvement.
Managed crisis response to minimize potential negative impacts on company.
Managed procurement activities to secure resource acquisitions at best possible cost.
Led operational oversight and budgetary supervision for [Number] [Type] locations.
Established [Type] and [Type] policies to promote company culture and vision.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Managed financial, operational and human resources to optimize business performance.
Oversaw business-wide changes to modernize procedures and organization.
Represented organization at industry conferences and events.
Cultivated company-wide culture of innovation and collaboration.
Formulated and executed strategic initiatives to improve product offerings.
Communicated business performance, forecasts and strategies to investors and shareholders.
Executive Director
Jefferson Parish Finance Authority
09.2017 - 01.2020
Worked closely with organizational leadership and board of directors to guide operational strategy.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Represented organization to local public by giving presentations and speeches and participating in community events.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Defined company roles and responsibilities to establish and enhance processes.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Drove strategic improvements to enhance operational and organizational efficiencies.
Represented organization at industry conferences and events.
Devised and presented business plans and forecasts to board of directors.
Oversaw business-wide changes to modernize procedures and organization.
Analyzed industry trends and tracked competitor activities to inform decision making.
Developed innovative sales and marketing strategies to facilitate business expansion.
Oversaw divisional marketing, advertising and new product development.
Directed technological improvements, reducing waste and business bottlenecks.
Director of Information Technology and Telecom
City Of Kenner Government
06.2008 - 01.2020
Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
Deployed, monitored and maintained system installation, upgrades and network integration.
Analyzed department and job-related functionality requirements to align technology priorities with business needs.
Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
Oversaw development and implementation of improvements to support and network operations.
Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Chief Administrative Assistant
Jefferson Parish Government
01.2016 - 08.2017
Education
MBA - Operations Management
University of Phoenix
Tempe, AZ
05.2011
Bachelor of Science - Business Administraion With Management Minor
University of New Orleans
New Orleans, LA
05.2005
Skills
Corporate Strategy and Development
Manage Programs
Strategize Plans
Balanced Work Ethic
Stakeholder Relations
Mission and Vision
Expectation Management
Analytical and Critical Thinker
Industry Expertise
Cross-Functional Collaboration
Capital Expenditure Planning
Innovative and Visionary
Operations Administration
Employee Motivation and Performance
Operational Oversight
Process Improvement
Additional Information
Elected to the Board of Trustees to the statewide Parochial Retirement System of Louisiana. Currently serving a four (4) year term as a Trustee.
Timeline
Deputy Chief Operating Officer
Jefferson Parish Government
01.2020 - Current
Executive Director
Jefferson Parish Finance Authority
09.2017 - 01.2020
Chief Administrative Assistant
Jefferson Parish Government
01.2016 - 08.2017
Director of Information Technology and Telecom
City Of Kenner Government
06.2008 - 01.2020
MBA - Operations Management
University of Phoenix
Bachelor of Science - Business Administraion With Management Minor
University of New Orleans
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