Marquis Walker
Richmond,VA
Summary
Hardworking and punctual customer based associate who works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
2
2
years of professional experience
Work History
Warehouse Picker
Amazon
Richmond, VA
09.2023 - Current
- Picked items for customer orders according to order slips or verbal instructions.
- Packaged items securely in boxes, bags or other containers before shipping.
- Verified accuracy of picked items against pick list or customer order.
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
- Utilized RF scanners to scan products accurately and efficiently.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
- Inspected product quality prior to packing and shipping out orders.
Garden Associate
Lowe's
Richmond, VA
06.2022 - 09.2023
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Computed purchases and received and processed cash or credit payment.
- Exchanged merchandise for customers and accepted returns.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Drive-Thru Cashier
Krispy Kreme
Richmond, VA
12.2021 - 06.2022
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Prepared food items according to company standards for quality and presentation.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Education
High School Diploma -
Huguenot High School
Richmond, VA06-2022
Skills
- Forklift Operation
- Picking and processing
- Product identification
- Storage Organization
- Material Handling
- Heavy Lifting
- Order Preparation
- Paperwork Processing
- Product Labeling
- Stock organization
- Barcode scanning
- Cash Handling
- Customer Assistance
- Payment Processing
- Payment Collection
- Time management skills
References
References available upon request.
Timeline
Warehouse Picker
Amazon
09.2023 - Current
Garden Associate
Lowe's
06.2022 - 09.2023
Drive-Thru Cashier
Krispy Kreme
12.2021 - 06.2022
High School Diploma -
Huguenot High School