I am a Food Safety and Quality Manager with 13 years of
experience creating and implementing systems to keep food safe and delicious. I have successfully overseen quality control invarious company types, including packaged food, a grocery store chain, a catering group, and a meat company. Meals under my care have been served on thousands of flights on Ukraine’s largest airline, (International Airlines Ukraine). I have led staff training and testing at 30 grocery stores and to 100 flight meal preparation employees as well as performed regular safety audits.
Led restaurant chain with 40 locations in creating first ever internal certification program for health and safety.
Maintained documentation for quality system and tracked
audit and test results.
Evaluated business and technical processes and recommended improvements to comply with operations
guidelines.
Generated searchable index to facilitate improved report
access.
Performed data entry and verified that charts and graphs
were accurate.
Scheduled and managed internal and supplier-based audits to verify compliance.
Generated monthly reports to compare program
performance with goals.
Followed established auditing processes to meet internal and regulatory requirements.
Analyzed data and findings to prepare reports.
Communicated with audit staff to obtain necessary
information for audits.
Performed observations and evaluated supporting documents to supplement audit findings.
Generated searchable index of audit reports.
Advised staff on maintaining accurate records and supporting materials to document quality-related activities.
Advised management of quality non-compliance issues.
Evaluated processes and recommended improvements to
comply with guidelines.
Maintained overall safe work environment with employee
training programs and enforcement of safety procedures.
Optimized customer experience by delivering superior
services and effectively troubleshooting issues.
Collected, arranged, and input information into database
system.
Evaluated customer needs and feedback to drive product and service improvements.
MS Office
Customer Relations
Leading Trainings
Problem Solving
Certified auditor in Ukraine – similar to American Society
for Quality Standards ISO 9001 and ISP 22000
Languages:
Fluent Ukrainian
Intermediate English
Beginner Spanish
About Me:
Responsible
Sociable
Quick Learner
Soccer Coach