Valeriia Bazuk
Bellevue,WA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
3
3
years of professional experience
Work History
Hostess in a Restaurant
Tutto Bene
Moscow, Russia
06.2020 - 12.2021
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Resolved any customer complaints or issues quickly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take reservations.
Сlothing Store Consultant
InSity
Moscow, Russia
01.2019 - 01.2020
- Fulfillment of the sales plan.
- Knowledge of the store's assortment and size range features.
- Designing shop windows and mannequins.
- Controlling the availability of goods in the sales area.
- Consulting clients.
- Participating in events.
- Assisting with inventory management.
- Monitoring inventory balances.
- Reevaluating past collections.
- Preparing clothing for placement on the sales floor.
- Ensuring order in the sales area.
- Working at the cash register.
Education
Bachelor of Arts - International Business
Russian State Humanitarian University
Moscow09-2018
Skills
- Excellent Communication Skills – Ability to effectively communicate with guests and colleagues
- Customer Service – Skill in creating a positive experience and meeting customer needs
- Menu Knowledge – Familiarity with dishes and beverages to make recommendations and answer guest inquiries
- Teamwork – Ability to collaborate with team members to ensure high-quality service
- Time Management – Skill in organizing work processes to serve guests promptly
- Conflict Resolution – Ability to address and resolve issues or misunderstandings quickly and professionally
- Attention to Detail – Precision in service and adherence to restaurant standards
- Flexibility and Adaptability – Capability to handle changes in the work environment and schedule
- Stress Resilience – Ability to maintain composure and professionalism in a fast-paced environment
Affiliations
- Photography: Passionate about capturing moments and expressing creativity through visual storytelling.
- Social Media Management: Actively manage my own social media accounts, showcasing modeling and makeup artistry.
- Creative Personality: Enthusiastic about exploring new ideas and trends in photography, modeling, and makeup.
Languages
English
Professional
Russian
Full Professional
German
Elementary
Hebrew
Limited
Ukrainian
Professional
Timeline
Hostess in a Restaurant
Tutto Bene
06.2020 - 12.2021
Сlothing Store Consultant
InSity
01.2019 - 01.2020
Bachelor of Arts - International Business
Russian State Humanitarian University
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