Valeriia Demateva
Philadelphia,PA
Summary
Dynamic and professional individual with a proven international track record. Highly skilled in workout design and nutrition management, consistently enhancing client wellness. Recognized for leadership abilities and effective multitasking, known for fostering team collaboration and strong organizational skills. Achieved notable success in national athletic competitions, showcasing dedication and motivational prowess. Background in strength training, fat loss, program building, and group exercise instruction. The goal is to empower clients to build physical strength through individualized training and mobility work. Drives progress by actively listening to clients, conducting thorough assessments, and maintaining a strong commitment to their overall wellness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Trainer
Fusion Gym
05.2022 - Current
- Developed customized fitness plans for wide range of clients to expand services.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Increased client retention through consistent communication, motivation, and support.
- Educated participants on proper nutrition and healthy lifestyle habits.
Guest Service Agent
Kimpton Hotel Palomar
01.2023 - Current
- Proactively engage with guests, providing top-notch customer service, and ensuring memorable stay
- Efficiently handle guest check-ins and check-outs, demonstrating strong organizational and multitasking skills
- Resolve guest inquiries, concerns, and issues promptly, maintaining a positive and professional demeanor
- Collaborate with various hotel departments to ensure seamless operations and guest satisfaction
- Utilize in-depth knowledge of hotel amenities local attractions, and services to enhance guest experience
- Implement effective communication strategies to convey information about promotions, events, and special services
- Maintained accurate records, handled reservations, and assisted with administrative tasks to support overall hotel operations
- Unfold the Kimpton brand standards, embodying a commitment to excellence in hospitality
Front Office Intern
Philadelphia Marriott Downtown
05.2023 - 08.2023
- Processed up to 1.000 guest arrivals and departures per day
- Answered guest questions about the hotel amenities and provided information about local businesses and attractions
- Responded to telephone calls and online chats regarding reservations and handled guest requests
- Oversaw and participated at a bellman station and a concierge lounge
- Completed shift reports each day detailing reservations, check-ins/check-outs, charges, and any other information requested by management
- Presented a SWOT Analysis on 'At Your Service' and runners to the General Manager and to the Directors of the main departments
Special Event Assistant
Temple University- School of Sport, Tourism and Hospitality Management/Fox School of Business
08.2022 - 05.2023
- Maintained accurate notes of changes and requests for each event
- Supervised events such as Fox School Winter Commencement 2022, Fox School Scholarship Reception, etc
- Coordinated efficient set-up for each event
- Managed the reservation process of the requested facilities
- Effectively supervised staff and led weekly meetings while planning upcoming events
- Staffed events by maintaining a roster of available personnel
Manager
NL International
04.2016 - 08.2019
- Company Overview: Krasnodar, Russia
- Assisted with training and onboarding of sales associates in all store operations
- Built relationships with internal team members and external partners to enhance the effectiveness of the team's work and boost
- Krasnodar, Russia
Fitness Instructor
The Iron Asylum Gym
02.2019 - 04.2022
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
Professional Athlete
Russian National Rowing Team
04.2013 - 01.2024
- May 2017: Finished 6th in the European Rowing Junior Championship in a women's pair
- August 2017: Took 4th place in the World Rowing Championship under 19 in women's eight
- 2022: Bronze Winner at All-American Conference in the 1V8+ in Oak Ridge, TN
- 2019-20: Received American Athletic Conference All-Academic Team recognition. Finished 15th in the women's club 8+ at the Head of the Charles Regatta.
Education
Master of Science - Hospitality Management
Temple University
Philadelphia, PA12.2023
Bachelor of Science - psychology with Minor in Marketing
Old Dominion University
Norfolk, VA05.2022
Bachelor of Science - Physical Education And Coaching
Kuban State University of Sports And Tourism
Krasnodar, Russia06-2018
Skills
- Communication
- Effective multi-tasker
- Customer-focused
- Endurance training methods
- Weight management strategies
- Health and wellness education
- Motivational
- Nutrition and weight loss management
- Basic injury care
- Healthy lifestyle advocacy
- Client coaching
- Team collaboration
- Fitness instruction
- Workout design
- Leadership and coaching
- Exercise physiology
- Microsoft Word
- Excel
- PowerPoint
- Teamwork
- Planning and Management
- Strong organizational and leadership skills
Languages
Russian
Native or Bilingual
English
Full Professional
Certification
- NASM CPT
- CPR / AED (Adult / Child / Infant)
- NASM Nutrition Coach
- Certification in Hotel Industry Analytics (CHIA)
- Completed the American Hotel and Lodging Association Human Trafficking Training
Accomplishments
- 2023, Conducted a Visit Bucks County Consulting Project – 'Harnessing the Power of Online Reviews'
Certificates
- NASM CPT
- CPR / AED (Adult / Child / Infant)
- NASM Nutrition Coach
- Certification in Hotel Industry Analytics (CHIA)
- Completed the American Hotel and Lodging Association Human Trafficking Training
Timeline
Front Office Intern
Philadelphia Marriott Downtown
05.2023 - 08.2023
Guest Service Agent
Kimpton Hotel Palomar
01.2023 - Current
Special Event Assistant
Temple University- School of Sport, Tourism and Hospitality Management/Fox School of Business
08.2022 - 05.2023
Personal Trainer
Fusion Gym
05.2022 - Current
Fitness Instructor
The Iron Asylum Gym
02.2019 - 04.2022
Manager
NL International
04.2016 - 08.2019
Professional Athlete
Russian National Rowing Team
04.2013 - 01.2024
Bachelor of Science - psychology with Minor in Marketing
Old Dominion University
- NASM CPT
- CPR / AED (Adult / Child / Infant)
- NASM Nutrition Coach
- Certification in Hotel Industry Analytics (CHIA)
- Completed the American Hotel and Lodging Association Human Trafficking Training
Master of Science - Hospitality Management
Temple University
Bachelor of Science - Physical Education And Coaching
Kuban State University of Sports And Tourism
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