VALERIIA KHRYZHANOVSKA
Whittier,CA
Summary
• Provided excellent customer service and ensured positive shopping experiences.
• Handled cash transactions accurately and maintained financial integrity.
• Supported team operations and contributed to efficient workflow.
• Learned new tasks quickly and adapted to fast-paced environments.
• Maintained clean and organized work areas.
• Assisted customers with professionalism and a friendly attitude.
Overview
7
7
years of professional experience
Work History
Manager Position
Macdonald’s
Fullerton, CA
10.2024 - 09.2025
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance service quality and efficiency.
- Accomplished multiple tasks within established timeframes.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
Donut Seller
Donuts Store
La Mirada, CA
06.2024 - 09.2024
- Maintained inventory levels through regular stock assessments and reordering processes.
- Collaborated with team members to optimize workflow and reduce wait times during peak hours.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Waiter
“Hatinka”, Ukraine
Odessa
06.2022 - 12.2022
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Accurately processed orders and managed payments efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
Waiter
“Tarhum”, Ukraine
Odessa
01.2022 - 05.2022
- Assisted in training new waitstaff on menu and service protocols.
- Resolved customer inquiries and complaints to improve satisfaction levels.
- Recommended menu items based on customer preferences and dietary restrictions.
- Demonstrated adaptability by managing multiple tables during peak hours.
Sales Manager
Sport Life, Ukraine
Odessa
10.2021 - 12.2021
- Developed and executed strategic sales plans to enhance market presence.
- Trained and mentored sales team on product knowledge and customer engagement techniques.
- Analyzed market trends to identify new business opportunities and improve sales strategies.
- Collaborated with marketing to design promotional campaigns for product launches.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sandwich maker
Lviv Croissants, Ukraine
Odessa
07.2018 - 10.2018
- Trained new staff on food safety practices, preparation techniques, and equipment operation.
- Monitored food quality during preparation to maintain high standards of taste and presentation.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Greeted guests, promoted specials, and took orders.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
Education
Bachelor of Science - Hospitality And Tourism Management
Odessa National Economic University
Odessa, Ukraine 07.2024
Skills
Strong work ethic and dedication to high-quality results
Reliable and hardworking team member
Consistently motivated to learn and improve
Willing to take initiative and complete tasks efficiently
Committed to delivering excellent customer service
Thrives in fast-paced environments and challenging situations
Dependable and responsible in daily duties
Punctual and highly motivated to contribute to team success
Takes pride in work and maintaining high standards
Positive attitude and willingness to help wherever needed
Languages
Ukrainian
Russian
Polish
English
Timeline
Manager Position
Macdonald’s
10.2024 - 09.2025
Donut Seller
Donuts Store
06.2024 - 09.2024
Waiter
“Hatinka”, Ukraine
06.2022 - 12.2022
Waiter
“Tarhum”, Ukraine
01.2022 - 05.2022
Sales Manager
Sport Life, Ukraine
10.2021 - 12.2021
Sandwich maker
Lviv Croissants, Ukraine
07.2018 - 10.2018
Bachelor of Science - Hospitality And Tourism Management
Odessa National Economic University