Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valeriia Nurakhmetova

Philadelphia,PA

Summary

Detail-oriented professional with strong experience in operations, team leadership and client service. Skilled at coordinating daily workflows, managing staff and maintaining accuracy in documentation and compliance. Proficient with scheduling systems, POS platforms, and office tools (Excel, Word). Recognized for organizational ability, clear communication and adaptability in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Administrator

North Bowl
Philadelphia, Pennsylvania
11.2023 - Current
  • Oversaw daily front desk operations including reservations, check-ins and payment processing.
  • Coordinated scheduling of lanes and events, ensuring efficient use of resources and customer satisfaction.
  • Maintained accurate records of transactions and inventory while supporting management with reporting.
  • Provided clear communication between customers, staff and management to resolve issues and maintain service standards.

Manager / Administrator

Crossfit Fairmount
Philadelphia, Pennsylvania
06.2019 - 09.2024
  • Managed daily operations of the facility, including staff coordination, scheduling and client relations.
  • Directed administrative processes such as membership management, billing, payroll support and compliance documentation.
  • Implemented systems to improve efficiency in scheduling, recordkeeping and communication across the team.
  • Resolved customer issues and operational challenges, demonstrating strong leadership and problem-solving skills.
  • Reported directly to ownership on financial performance, staffing and operational improvements.

Shift Leader

Vineyards Cafe
Philadelphia, Pennsylvania
04.2016 - 10.2022
  • Supervised daily operations to ensure efficient workflow and customer service.
  • Trained staff on food safety standards and proper cooking techniques.
  • Managed inventory levels and placed orders to maintain stock availability.
  • Prepared and served beverages and food items while maintaining quality standards.

Education

Some College (No Degree) - Architecture

Kharkiv National University of Civil Engineering
Kharkiv, Ukraine

Skills

  • Strong organizational and multitasking abilities
  • Customer service & client relations
  • Team leadership & staff training
  • Inventory & supply management
  • Excellent communication and interpersonal skills
  • Detail-oriented with a focus on accuracy in documentation and compliance
  • POS & Business Management Systems: ZenPlanner, PushPress, Toast, Square
  • Office Tools: Microsoft Excel, Word

Certification

  • CF-L1 Trainer Certification 2019

Timeline

Front Desk Administrator

North Bowl
11.2023 - Current

Manager / Administrator

Crossfit Fairmount
06.2019 - 09.2024

Shift Leader

Vineyards Cafe
04.2016 - 10.2022

Some College (No Degree) - Architecture

Kharkiv National University of Civil Engineering

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