Valeriia Stiba
Schaumburg,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Languages: English, Russian, Ukrainian.
Responsible, purposeful, positive, and hardworking in a professional setting. Strong organizational and multitasking abilities. Ability to work effectively under pressure and in a fast-paced environment. Proficiency in medical terminology and insurance procedures. Experienced with office equipment, MS Office, Google Drive and with electronic medical records (EMR) systems such as Criterions, Advanced MD, eClinical, Epic and popular web browsers.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Surgical Coordinator
Gregory Shifrin, M.D. OB/GYN
2020.09 - 2024.06
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered a multiple line phone system, managed calls by routing them to the proper extensions, taking messages and delivering them to the doctor.
- Scheduled, coordinated and confirmed appointments and surgeries.
- Verify patients' insurance coverage and eligibility for surgical procedures.
- Obtain necessary pre-authorization from insurance companies and ensure all required documentation and approvals are received prior to surgery.
- Ensure compliance with all regulatory and office policies related to patient confidentiality and data security.
Customer Service, Seller Assistant
Cellairis Phone
2020.06 - 2020.08
- Served customers by selling products and meeting customer needs
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Volunteer
Camp “Leader”
2018.06 - 2018.08
- Developed and implemented age-appropriate program activities to involve campers and their counselors during activity periods.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Used strong interpersonal communication skills to convey information to others.
Education
Associate of Science - Ophthalmic Dispensing Vision Care
CUNY City College of Technology
Brooklyn, NY06.2024
QA Automation Engineer -
QA At Silicon Valley
Santa Clara, CA06.2023
Advanced High School Diploma -
Franklin D. Roosevelt High School
Brooklyn, NY06.2020
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Administrative Skills
- Office Organization
- Insurance Verification
- Optical dispensing
- Visual acuity testing
- Optical Equipment Maintenance
- Optical Terminology
- Contact lens
- Customer Education
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Front Desk Receptionist/Surgical Coordinator
Gregory Shifrin, M.D. OB/GYN
2020.09 - 2024.06
Customer Service, Seller Assistant
Cellairis Phone
2020.06 - 2020.08
Volunteer
Camp “Leader”
2018.06 - 2018.08
Associate of Science - Ophthalmic Dispensing Vision Care
CUNY City College of Technology
QA Automation Engineer -
QA At Silicon Valley
Advanced High School Diploma -
Franklin D. Roosevelt High School
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