Valerija Pavic-Washington

• Provide operational and administrative support to the SEC Government Program Manager (GPM) and 3 divisional branch chiefs.
• · Manage and review all actions and approval documents submitted to the GPM and higher CECOM HQ. Track the suspense for a variety of Army correspondence to include, acquisition presentation, human resource submissions, information papers, executive summaries, and reports.
• · Routinely, use the Global Electronic Approval Routing System (GEARS) to coordinate internal staffing actions for the GPM’s approval or concurrence and ensuring the supporting documents are present and available for the GPM review.
• · Reviewing signature memorandums, award submission and other correspondence for proper formatting IAW AR 25-50. Reviews Army correspondence, the Army Incentive and recognition award citations for formatting IAW AR 672-20.
• · Adept in managing external Enterprise Task Management Software Solution (ETMS2) staffing actions, suspense and timelines. Ensure task are acknowledged by the actioning party and suspense are met within the required timelines.
• · Occasionally, assist military members with submitting Personnel Action Requests through the Army (IPPS-A) Awards system.
• · Developing and maintaining templates and reporting tools to streamline the reporting process and improve consistency and clarity of information.
• · Administrative lead for coordinating the quarterly to SAFe Agile symposiums at APG with more than 300 participants, in-person and online via TEAMs. Coordinate visit access request and security clearance submission for classified breakout sessions.
• · Coordinating and offering expert guidance and support to employees in accurately completing form DD2875 (System Authorization Access Request), ensuring compliance with regulatory requirements.
• · Cross-Functional Collaboration: Collaborating with cross-functional teams to effectively identify and resolve operational issues.
• · Additionally, serve as the Cayuse Assistant Program Manager (APM) for the CECOM SES support team.
• · Maintaining employee records and facilitated HR-related communications and documentation.
• · Assisting in recruitment processes, including scheduling interviews and onboarding new employees. Out-processing employees.
• · Diligently prepare and submit a detailed monthly status reports (MSR) encompassing valuable updates on project progress, financials, performance management, and key performance indicators.
• · Review MSR submission by Cayuse employees to validate adequate support to the GPM. Provide feedback to employees on MSR content and areas of improvement to best serve GPM and contract goals. The MSR are directly tied to contract award, obligation and performance management milestones.
• · Coordinate logistical request for all Software IT Engineering. Submit and track work orders and effectively oversee the processing, prioritization, and scheduling of these requests to ensure seamless procurement and dissemination of the equipment.
• · Implemented and managed a robust tracking system for monitoring contractor training completion, ensure compliance with organizational and regulatory requirements.
• · Solution Development & IT Application: Assisting in developing IT solutions and applying information technology to enhance operational processes.
• · System Analysis & Evaluation: Analyzing and evaluating current operational systems, processes, and policies to identify areas for improvement
• · Government Card Usage Expertise:
• · Experienced in managing and utilizing government-issued cards for procurement, travel, and expense reconciliation in compliance with established policies and regulations.
• · Skilled in accurately tracking transactions, maintaining detailed records, and ensuring accountability to meet audit and reporting requirements.
• · Proficient in resolving discrepancies, liaising with vendors, and adhering to strict deadlines for financial processing and reporting.
• · Adept at training and supporting team members in proper card usage, compliance standards, and best practices.
• · Travel Planning and Budgeting: Creating detailed and accurate estimated travel costs using Per Diem rates and Defense Travel Management System (DTMS) rates.
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• Travel Planning and Budgeting:
• Demonstrating expertise in adhering to government and organizational travel policies.
• · Conducting thorough research and analysis to ensure cost-effectiveness and compliance with budget constraints.
• · Maintaining precise records of expenses and provided clear reports for financial planning and audit purposes.
• Coordinating maintenance and repair of office equipment, minimizing downtime.

• Provided high-level administrative support to the Program Lead Director, two primary executives, and their division leads
• Liaised between Senior Leaders and subordinate offices by obtaining information, scheduling briefings, and transmitting instructions
• Oversaw, reviewed, monitored, and controlled document suspense's for read-ahead, information papers, executive summaries, and reports
• Frequently interacted and collaborated with other executive assistants, program managers, and division leads for scheduling
• Scheduled telephone and video conference calls using Microsoft Teams 365
• Highly organized and detail-oriented professional with extensive experience in preparing and filling forms for Senior Executive Service (SES) letters and citations in a government office, particularly for retiring employees
• Demonstrated ability to manage complex documentation processes, ensure compliance with governmental standards, and collaborate effectively with various departments to support smooth retiree transitions
• Managed the input and maintenance of ATTAPS data, ensuring accuracy and compliance with organizational standards
• Oversaw the processing of time sheets for all employees, addressing any discrepancies promptly
• Conducted regular audits to verify the accuracy of time and attendance records, minimizing errors and discrepancies
• Implemented standardized processes and templates to streamline data entry and improve efficiency
• Trained employees on proper timekeeping procedures and the use of ATTAPS to ensure consistent and accurate input
• Utilized automated tools and software to enhance the accuracy and efficiency of time and attendance management
• Prepared and analyzed reports on workforce data to support payroll processing and management decision-making
• Managed executive travel plans in Defense Travel System (DTS)
• Updated logistical database as necessary for equipment information and maintenance requirements

Provided comprehensive support to the Program Lead Director in overseeing the Joint Program Executive Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO CBRND)

• This included assisting in the acquisition, procurement, and delivery of medical countermeasures to ensure readiness and response capabilities for chemical, biological, radiological, and nuclear threats
• Managed Executive Correspondence and Scheduling for the Director and Deputy Director
• Efficiently handled all forms of executive correspondence, ensuring timely and appropriate responses
• Maintained the schedules for both the director and deputy director, coordinating appointments, meetings, and events to optimize their time and productivity
• Operated Video Teleconferencing and Audiovisual Equipment, Managed Web Conferencing Connections
• Successfully operated and maintained video teleconferencing and audiovisual equipment to facilitate seamless communication
• Managed web conferencing connections, ensuring all virtual meetings were conducted without technical issues
• Handled DoD Classified Document Procedures
• Expertly managed the handling of Department of Defense (DoD) classified documents, adhering strictly to all security protocols and procedures to maintain the confidentiality and integrity of sensitive information
• Managed Travel Arrangements and Created Travel Orders Using DTS
• Organized comprehensive travel arrangements for the team, including flights, accommodations, and transportation
• Utilized the Defense Travel System (DTS) to create accurate travel orders and ensure all travel-related documentation was processed correctly
• Assisted Employees with Timecards Using Automated Time Attendance and Production System (ATAAPS)
• Provided support to employees in the preparation and submission of their timecards using the Automated Time Attendance and Production System (ATAAPS), ensuring accuracy and compliance with organizational policies
• Managed Supplies and In-Processing Actions for Team Members
• Oversaw the inventory and procurement of office supplies to ensure the team had all necessary resources
• Managed in-processing actions for new team members, facilitating their integration into the team and ensuring access to required tools and information
• Coordinated Meetings and Personnel Security Clearance Access for Meetings
• Organized and coordinated meetings, including securing venues and managing logistics
• Ensured that all attendees had the appropriate security clearances and access required to participate in meetings involving sensitive or classified information

• Provided comprehensive administrative services to facilitate the seamless receiving and processing of visitors to the C5ISR campus
• Ensured a welcoming and efficient experience for all guests, maintaining a high standard of professionalism
• Expertly managed access control systems, ensuring stringent security protocols were always adhered to
• Conducted thorough inspections of Government-issued Common Access Cards (CACs) and campus identification badges to prevent unauthorized entry
• Utilized the SMS system to streamline visitor entry processes, obtaining necessary approvals from security officers promptly
• Coordinated the issuance of visitor badges, ensuring that all security measures were in place and complied with campus policies
• Worked closely with C5ISR G2 to process visitor badges and coordinate visitor access
• Ensured all procedures aligned with security standards and operational requirements, promoting a secure and organized campus environment

• With six years of dedicated service as a Clinic Manager/Human Resources Specialist, I have successfully established trusted working relationships with team members, patients, and the broader medical community
• My role has demanded independence in prioritizing and assigning tasks, particularly in support of the ARCA drug maintenance program
• Key responsibilities included managing sensitive information, implementing HR policies, ensuring patient confidentiality, and training office staff to handle critical personal information
• Managed end-to-end recruitment processes, including job postings, resume screening, interviewing, and onboarding new employees to ensure the clinic is staffed with qualified professionals
• Acted as a liaison between employees and management, addressing employee concerns, conducting investigations, and implementing resolutions to maintain a positive work environment
• Developed and administered performance appraisal systems, providing guidance and support to managers and employees for setting goals, conducting evaluations, and creating development plans
• Coordinated and conducted training sessions on various HR policies, procedures, and professional development programs to enhance employee skills and clinic operations
• Ensured compliance with federal, state, and local employment laws and regulations, maintaining accurate and up-to-date employee records, and handling confidential information with discretion
• Administered employee benefits programs, including health insurance, retirement plans, and other perks, while assisting employees with benefits-related inquiries and issues
• Developed, implemented, and updated HR policies and procedures, ensuring they align with the clinic's goals and legal requirements
• Kept HR policies and procedures up to date with evolving organizational needs and legal requirements
• Facilitated conflict resolution processes, mediating disputes between employees or between employees and management to foster a collaborative work environment
• Assisted in payroll processing, ensuring accurate and timely payment of wages, and resolving payroll-related issues
• Analyzed workforce trends and clinic needs to develop strategic plans for staffing, succession planning, and resource allocation
• Promoted workplace health and safety initiatives, conducting regular training and ensuring compliance with OSHA standards to provide a safe working environment
• Organized employee engagement activities and events to boost morale, foster team cohesion, and improve overall job satisfaction
• Supervised and trained a team of four employees in a private practice/substance abuse medical treatment setting
• Managed staff hiring processes, ensuring personnel selection suited a small office environment
• Developed staff and managed employee vacation schedules to maintain adequate staffing levels
• Trained staff in coordinating medical administration services with insurance agencies, local pharmacies, legal offices, probation officers, court representatives, and other doctor offices
• Managed employee records and patient files in accordance with clinic policies, the Privacy Act, and other applicable laws
• Conducted systematic reviews and audits of patient accounts to ensure financial accuracy
• Trained staff on patient advocacy and customer service
• Addressed and resolved unpredictable situations between patients and staff, ensuring proper protocol adherence
• Managed patient registration, scheduling, and initial psychosocial assessments, making treatment recommendations to the doctor
• Handled budget execution, invoice approval, account receivables/payables, and daily operational balance
• Maintained annual expense accounts and coordinated bookkeeping
• Forecasted resource and equipment needs for the clinic
• Maintained office electronic file systems in compliance with HIPAA regulations
• Managed office technology applications and systems, including telehealth and telecommunications equipment
• Ensured patient treatment plans aligned with insurance coverage and collaborated with the doctor on diagnosis coding and procedure management
• Provided educational materials on drug and alcohol prevention during office visits

• Managed, tracked, and prioritized projects and administrative support requests
• Coordinated visual presentations, sales, promotions, and merchandise
• Oversaw store cash office, service desk, and building safety standards
• Other office procedures

• Assisted the USO Director in executing and overseeing business office operations, including administrative support, workflow optimization, and cross-departmental coordination to ensure efficient office management
• Strategically planned and successfully conducted fundraising events, including budget planning, vendor management, volunteer coordination, and post-event analysis, resulting in increased donor engagement and revenue generation
• Managed and coordinated employee schedules to ensure optimal staffing levels, handled payroll processing, and performed comprehensive bookkeeping functions such as financial reporting, expense tracking, and budget reconciliation to maintain accurate financial records

• Organized and prioritized shift work and schedules
• Trained staff on customer service, work ethics, and company policies
• Maintained sales records and conducted performance appraisals
• Office procedures and management, budget management, campaign book management

• Experienced Contract Administrative Specialist and principal liaison to Government Contracting Officer Representatives (COR), specializing in managing and coordinating administrative actions for military mobilization training
• Managed over 100 contractors for military mobilization training, ensuring work progress met contract requirements
• Advised COR and contract managers on work objectives, contractor responsibilities, and policies
• Received a letter of appreciation from the government program manager for exceptional administrative support
• Coordinated schedules and travel arrangements for COR and staff
• Synchronized daily work schedules and training requirements for 95 role players, ensuring continuous contractor support
• Developed and maintained a state-specific INFOSEC program, conducting annual reviews and evaluations
• Managed personnel performance records, time and attendance, and office operations, including phone answering, file setup, mail sorting, supply ordering, and course registration
• Served as a role player during training periods, conducting security scenarios and participating in After Action Reviews
• Proficient in using Microsoft Office products to create correspondence, spreadsheets, graphics, and PowerPoint presentations
• Monitored contractor practices and procedures, ensuring alignment with military standards, and integrated contractors into the INFOSEC Program
• Oversaw contract training hours, budget maintenance, and procurement history, assisting with contract proposals
• Provided training to soldiers deploying to Iraq and Afghanistan, utilizing tri-lingual skills and basic Arabic to enhance training scenarios
• Used JPAS for clearance requests and Personal Identity Verification processing
• Assisted with personnel security interviews and prepared necessary correspondence
• Processed fingerprint cards and submitted SF 86 forms for new clearances
• Demonstrated versatility in a dynamic environment, responding to urgent situations with efficiency