Valerija Radman

Key Responsibilities and Achievements in the Healthcare Sector:

• Client Management: Managed a portfolio of 37 clients, ensuring high levels of satisfaction and retention.
• Client Relations and Negotiations: Managed negotiations and communications with clients at all organizational levels, including hospital directors, IT departments, procurement, and legal services.
• Relationship Management: Maintained strong, positive relationships with clients to foster loyalty and satisfaction.
• Pricing Strategy: Responsible for maintaining and increasing annual pricing levels through strategic planning and negotiation.
• Opportunity Identification: Monitored client development to identify and capitalize on opportunities for new product introductions.
• Cross-Departmental Collaboration: Shared critical client information with other departments to ensure alignment and optimize service delivery.
• Product Presentation: Collaborated with a team of consultants to present products effectively to clients.
• Tender Documentation: Preparing documentation for bidding on tenders, ensuring compliance and competitiveness.
• Contract Finalization: Oversaw the finalization of contracts, including the preparation and review of agreements, and managed teams to ensure successful implementation.
• Team Coordination: Conducted weekly team and management meetings to coordinate activities and plan to achieve quarterly and annual targets.

Responsibilities and Achievements in the Marketing Sector:

• Client Management: Successfully managed existing clients, building and maintaining strong, lasting relationships.
• Growth Opportunities: Identified and pursued new growth opportunities to expand the business.
• Business Negotiations: Independently negotiated business terms to achieve favorable outcomes.
• Client Advisory: Advised clients on strategic activities to increase business volume and market presence.
• Team Coordination: Coordinated and managed team activities to ensure seamless execution of marketing strategies.
• Tender and Funding Leadership: Led initiatives for tenders and secured EU funding, demonstrating success in obtaining significant contracts and financial support.
• Major Client Acquisition: Successfully attracted and secured major clients, contributing to the company's growth and market expansion.

Responsibilities and Achievements in the Telecommunications Sector:

• Client Management: Oversee and nurture relationships with existing clients while actively seeking and onboarding new clients.
• Client Relations: Cultivate and maintain positive relationships with all clients to ensure ongoing satisfaction and loyalty.
• Strategic Planning: Develop and implement monthly and quarterly activity plans to achieve business objectives.
• Lead Generation: Identified and created a new database of 1,200 potential clients, enhancing the company's market reach.

Responsibilities and Achievements in the IT Sector:

• Project Management: Led the successful launch of a new retail space, overseeing all aspects from inception to completion.
• Supplier Negotiations:Negotiated favorable business terms with key suppliers, including HP, Toshiba, Lenovo, Samsung, and other major offices.
• Profitability Oversight:Accountable for ensuring business profitability through strategic planning and execution.
• Revenue Growth: Achieved a remarkable 50% increase in revenue within the first year of operations.

Key Achievements in the IT Sector:

• Award Nomination: Nominated for Employee of the Year, recognizing outstanding performance and dedication.
• Exceeding Targets: Achieved annual performance results 25% above target.
• Major Clients: Successfully managed and collaborated with high-profile clients including A1, T-Com, HG Spot, Links, Mikronis, and many other major clients.