Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Valeril L Terry

Accounting
Sugar Hill,GA

Summary

Performed administrative tasks, trial balances, performed problem sensitivity issues, self-motivation. Goal-oriented with ambitions to meet daily deadlines. Extensive experience managing multiple financial records for multiple programs with excellent attention to detail. Ability to lead and mentor peers, deliver succinct instructions, follow through while delivering results. Competent in GAAP standards with a strong ability to recognize accounting procedures, exercise stringent study control, and properly document expected and unexpected results. Good understanding Word, Excel, PowerPoint, Outlook, Sage software, QuickBooks and Finance Plus.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Driver

Uber
02.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Maintained clean and organized vehicle, enhancing professional image of company.

Staff Accountant

Randstad
02.2017 - 03.2019
  • Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
  • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
  • Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
  • Managed accounts payable processing, ensuring over 50 timely payments to vendors while maximizing cash flow management strategies.
  • Executed financial reporting, managing multiple prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
  • Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
  • Collected and arranged financial information and entered details into Finance Plus financial management system.
  • Reduced month-end closing time by optimizing reconciliation procedures and improving communication among team members.
  • Improved cash flow management, closely monitoring and analyzing cash disbursements and receipts.
  • Enhanced financial reporting accuracy by meticulously reconciling bank statements with ledger entries.
  • Simplified invoicing process, reducing errors and improving turnaround time for accounts receivable.
  • Supported strategic planning efforts by presenting detailed financial analysis and insights to management.
  • Streamlined month-end close process, cutting down time required by efficiently organizing workpapers and financial statements.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
  • Assisted comptroller with year-end financial audits.
  • Collected and arranged financial information and entered details into Finance Plus financial management system.
  • Maintained fixed asset records and depreciation schedules to establish accurate calculations.
  • Supported management decision-making by providing detailed financial analysis and recommendations backed by data-driven insights.
  • Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
  • Facilitated knowledge sharing within finance department by organizing regular training sessions on best practices and regulatory updates.
  • Played key role in successful completion of annual audits by providing detailed documentation and explanations to auditors.

Store Manager

The Nicholson Companies
06.2015 - 08.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees to include 200 storage units.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.

Night Auditor

Hilton, Marriott and Sherwood Properties
04.1996 - 08.2017
  • Audit all transaction check-in and outs all record, recordings
  • Audit payments received from restaurant, banquet parties, meetings, corporate bills for rooms
  • Housekeeping reports making sure to address any damages reported, inspect these areas make sure to taken care of by the property engineer or maintenance department
  • Audit all guest accounts or group accounts
  • Generate reports for managers: General Manager, Housekeeping Manager, Front Office Manager
  • After balancing the activities for that day, run a full audit to generate reports to complete a revenue worksheet
  • After all compliances are meet, enter gross revenue figures and complete the gross revenue reports
  • Resolve or writeup issues that require attention
  • Properly maintaining government documents
  • Maintain company and guest privacy
  • Maintain high levels of professionalism
  • Provide feedback to General Manager and Front Office Manager
  • Perform other random responsibilities assigned by the General Manage
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Generated and printed daily financial reports to track hotel performance.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
  • Ensured compliance with company policies and local regulations through meticulous record-keeping of nightly transactions.
  • Supported sales efforts by proactively upselling available services to guests during their stay, increasing overall revenue growth.
  • Established rapport with regular clientele by providing personalized service tailored to individual preferences.
  • Processed reservations and cancellations efficiently, optimizing room occupancy rates.
  • Trained new night auditors in audit procedures and customer service practices, enhancing team capability.

Special Services Associate

Home Depot
04.1996 - 12.2011
  • Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Conducted follow-up communications with clients to ensure satisfaction and gather valuable feedback for continuous improvement.
  • Performed special service desk operations.
  • Oversaw inventory management for specialized equipment needed during the execution of various projects.
  • Identified opportunities for process improvements within the department, leading to significant time savings and enhanced service quality.
  • Operated cash register and assisted co-workers with complex transactions such as special orders system and ERP System
  • Utilized cloud database warehouse using Google Cloud's Big Query to maintain company's database of key information
  • Implemented customized solutions for clients, resulting in higher retention rates and repeat business.
  • Coordinated with various departments to ensure seamless delivery of special services to clients.
  • Kept detailed records of all transactions and communications related to special services, ensuring accuracy and accountability at all times.
  • Maintained up-to-date knowledge of product and service offerings to serve as informational resource to customers and team members.
  • Consistently received positive feedback from clients regarding their experiences with our special services team.
  • Participated in cross-functional teams focused on improving overall company performance through targeted special initiatives.
  • Managed multiple tasks simultaneously while maintaining focus on quality and deadlines, ensuring top-notch performance.
  • Provided exceptional support to customers during high-pressure situations, maintaining professionalism and composure.
  • Collected data on competitors' pricing and promotions through primary and secondary research techniques.
  • Created, updated and followed up on customer special orders contact and sales records.

Teller II

Wachovia Bank
06.2003 - 11.2009
  • Duties: Ensured adherence to bank policies and procedures, maintained control of the vault, conducted monthly audits and performed teller duties
  • Actively participated in sales meetings, balanced the banking center on a daily basis, created various banking reports, and assisted with the opening and closing of the banking center
  • Demonstrated flexibility and willingness to take on new roles and responsibilities to help with the overall operations and performance of the banking center
  • Complete and verify transactions including cashier’s checks, money orders, transfers and currency orders
  • Implemented corporate and departmental policies, procedures and services standard in conjunction with management, including coaching, and motivating direct report
  • Assisted tellers when balancing problems occurred using knowledge of common errors
  • Ensured due diligence procedures compliance were followed in regards to suspicious activities of large currency transactions above the bank policy designated amount and reported to bank security (CBS) in a timely manner
  • Promoted the bank’s products and services by consistently cross-selling at every opportunity
  • Responsible for providing customer service by verifying customer identity and assisted them regarding all account information, inquires and transactions in a friendly and professional manner
  • Successfully maintained a zero-balancing record, while processing 2,500 monthly transactions
  • Administered closing duties, such as processing appropriate balancing entries and securing the building Remained knowledgeable and conducted procedures relating to branch security Completed Bank Secrecy Act requirements including CTRs, SRAs, and training
  • Maintained training records for all employees
  • Achieved all sales goals set for mortgages, loans, and checking accounts – recognized as a top performer within the entire bank organization Utilized innovative customer service ideas to gain new business for the bank and the branch.

Education

Master of Science - Accounting, Accounting Information System

Strayer University
Atlanta, GA
09.2012

Some College (No Degree) - Microsoft Office Application Professional

Gwinnett Technical College
Lawrenceville, GA

Some College (No Degree) - Accounting, Accounting Information System

Georgia Piedmont Technical College, Strayer University, 3355
Clarkston, GA

Skills

  • Reconciliations
  • Organize and prioritize
  • Ability to meet deadlines
  • Regulatory compliance
  • Confidentiality
  • Team work
  • Vender management
  • Excellent Verbal and Written Skills
  • Information management skilled
  • Team Building
  • Build Spread sheets

Certification

11/14/2014 Other Qualifications: SiteLink Management System Finance Plus Sage Accounting System QuickBooks

Timeline

Driver

Uber
02.2018 - Current

Staff Accountant

Randstad
02.2017 - 03.2019

Store Manager

The Nicholson Companies
06.2015 - 08.2017

Teller II

Wachovia Bank
06.2003 - 11.2009

Night Auditor

Hilton, Marriott and Sherwood Properties
04.1996 - 08.2017

Special Services Associate

Home Depot
04.1996 - 12.2011

Master of Science - Accounting, Accounting Information System

Strayer University

Some College (No Degree) - Microsoft Office Application Professional

Gwinnett Technical College

Some College (No Degree) - Accounting, Accounting Information System

Georgia Piedmont Technical College, Strayer University, 3355
Valeril L TerryAccounting