Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerine Angueira

Suffern

Summary

Dynamic property management professional with extensive experience at Dolphin Property Services, excelling in multi-family management and Yardi proficiency. Proven track record in optimizing occupancy rates and enhancing tenant satisfaction through effective leadership and bilingual communication. Adept at navigating fair housing mandates while driving operational efficiency and fostering strong vendor relationships.

Overview

22
22
years of professional experience

Work History

Assistant to the Regional Manager/Senior Property Manager

Dolphin Property Services
Yonkers
08.2024 - Current
  • Assist the regional manager in overseeing property managers.
  • Assist Property Managers in filling vacant units
  • Complete annual budgets for properties
  • Obtained quotes for capital improvements throughout the properties.
  • With the help from the accounting department assist in addressing issues with the ledgers for tenants
  • Coordinated support to facilitate general office operations.
  • Provided HR administrative assistance to management team.
  • Complete reports, vacancy reports, and annual reports.
  • Participated in credit and collections activities.
  • Continue to oversee property as senior property manager

Property Manager

Dolphin Property Services
Yonkers
01.2019 - Current
  • Collected monthly assessments, rental fees, deposits and payments.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Exercised direct supervision over property staff.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Built relationships with service vendors and submitted associated billing statements.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Completed lease applications and verifications, notifying prospects of results.
  • Updated tenant and unit information to keep current in housing database.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.

Leasing Associate

Lantern Community Services
New York
06.2015 - 12.2018
  • Leasing
  • Rent Collection
  • Vacancies
  • Ongoing Compliance in regards to leases
  • Completed Monthly reports
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Coordinated maintenance and repair requests
  • Supervised Maintenance staff

Senior Client Advocate

Camba Inc.
Brooklyn
06.2003 - 04.2012
  • Managed 90 plus rotating case load of clients at risk of eviction
  • Submitted FEPS applications for rental assistance
  • Liaised with attorneys, housing court, HRA workers and landlords to expedite resolutions
  • Collected deposits or payments and arranged for billing.
  • Mentored junior team members and managed employee relationships.

Education

Skills

  • Bilingual English and Spanish
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Multi-family property management
  • Yardi Proficient
  • Supervision & leadership

Timeline

Assistant to the Regional Manager/Senior Property Manager

Dolphin Property Services
08.2024 - Current

Property Manager

Dolphin Property Services
01.2019 - Current

Leasing Associate

Lantern Community Services
06.2015 - 12.2018

Senior Client Advocate

Camba Inc.
06.2003 - 04.2012

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