Valerio Martins
Vernon,Connecticut
Summary
Advanced Operations Manager offering over 10 years of experience and proven success in Warehousing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
15
15
years of professional experience
Work History
Special Operations Manager
World Class Distribution Inc.
Bloomfield, CT
07.2018 - 04.2022
- Implementation and supervision of our first time project AGV system ( Automated Guided Vehicles ), fleet of AI reach trucks designed to handle inbound, outbound, and Internal product movements. Set up the facility as the blueprint for the rest of our locations nationwide to work from.
- In charge of the entire AGV system, communication with subcontractors on site and schedules. quarterly meetings with contractor's maintenance representative to go over system performance and needed updates.
- Managed parts inventory, ordering and maintaining on hand amount to keep AGV system running at max capacity.
- Managed Hartford daily warehouse distribution operations, ensured smooth performance in receiving and shipping departments daily and seasonal planning and performance.
- Managed over 40 members of management and over 700 to 900 EEs depending on seasonal needs.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Planned and resourced personnel for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Trained and guided team members to maintain high productivity and performance.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class Warehouse distribution work.
- Worked with accounting on supply orders and spending controls.
- Successfully identified and promoted candidates from with in our organization, coached and led candidates to become future leaders.
- Maintained warehouse maintenance standards, effectively addressed facility needs and updates to maintain clean and safe environment.
- Communicated and reported issues to higher management, to all different levels of corporate chain including top corporation leaders.
- Managed vendor and container drops in our yard and worked on daily planning to manage intake of loads.
- Championed task to improve product discrepancy to customer stores, dropped weekly and monthly average discrepancies by over 50%
Distribution Center Manager
World Class Distribution Inc.
Middleboro, MA
08.2012 - 07.2018
- Oversaw WCD's Massachusetts facility Distribution Center's, and managed its overall operation.
- Led over 20 Members of management
- Monitored over 400 employees' day-to-day activities, and made rectify issues resulting in better coaching for better retention and planning for behavior changes,
- Focused on main objective in safety overall, promote and maintain safety standards to its highest level. Identified and resolved unauthorized, unsafe or ineffective practices.
- Worked alongside accounting in yearly budget planning, review past KPI's and implement updates to ensure better earnings.
- Led customer relations and communications, service customer needs and maintain inventory integrity.
- Effectively led planning on all operations, communicated with warehouse management daily, weekly to ensure effectiveness and customer satisfaction.
- Planned operations for specific holidays, reviewed focus areas and store product expectations and needs. planned for higher volume periods and ensured customer stores were stocked in time.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Held departmental meetings to directly review flow separately and give focused direction and maximize improvements.
- Held weekly management meetings to go over past, present and future focuses, address any concerns and offer any support needed.
- Crated highly efficient and motivated environment with aligned goals.
- Planned and executed projects to meet deadline's and specific needs, both customer and facility.
- Performed 3 successful full warehouse inventories which led to certification of our facility.
- Planned for weather challenges, met with customers and logistics on possibility of production and delivery, as well as possible cancellation needs.
- Traveled to other distribution centers for support, input on issues and assistance, and involved in new facility start ups.
- Communicated directly with logistics on transportation aspects of operation, worked hand and hand to ensure warehouse and logistics on time deliveries were met.
- Communicated with hiring agencies for headcount planning and employee expectations and needs.
- Worked and communicated with outside contractors.
- Accountable of overall facility performance and status.
- Interact with government authorities, ensure quality and safety guidelines are being followed.
- Emergency contact.
Operations Manager
World Class Distribution
Middleboro, MA
11.2011 - 08.2012
- Managed Middleboro daily warehouse distribution operations, ensured smooth performance in receiving and shipping departments daily and seasonal planning and performance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Oversaw over 100 inbound trailers delivering product for same day stores , and 39 stores.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Planned and resourced personnel for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Held departmental meetings to directly review flow separately and give focused direction and maximize improvements.
- Trained and guided team members to maintain high productivity and performance.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class Warehouse distribution work.
- Worked with accounting on supply orders and spending controls.
- Successfully identified and promoted candidates from with in our organization, coached and led each candidate to become future leaders.
- Maintained warehouse maintenance standards, effectively addressed facility needs and updates to maintain cleanliness and safe environment.
- Communicated directly to DC Manager daily, weekly for updates, needs and direction.
QC/Inventory Supervisor/Manager
World Class Distribution Inc.
Middleboro, MA
07.2011 - 11.2011
- Creating racking labels, and creating guide path for selectors.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Utilized WMS to prepare and maintain records and reports of inventories, articles and traceability.
- Maintained inventory integrity, and serviced customer needs of inbound and outbound flows.
- Managed holiday items and focused store items for specific item sales.
- Managed product code date rotation to ensure minimal spoils.
- Ensured Inventory physical count levels matched vs. system tracked levels.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Documented inspection results by completing logs.
- Maintained knowledge of institutional policies and compliance regulations and communicated any developments and consequent changes in procedure to personnel.
- Rejected defective products and approved correct products.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures. Applied control points throughout the operation for additional checks.
- Monitored facility temperatures and maintained logs.
- Adhered to all legal, safety and health standards.
- Interact with government authorities, ensure quality and safety guidelines are being followed.
Cheese Room & Produce Repacking Lead
VersaCold Logistics
Taunton, MA
09.2006 - 07.2010
- Lead for cheese room and repack produce facilities.
- Travel between both departments within 1 mile of each other and maintain close supervision of daily operations.
- Maintain inventory of tools and supplies, maintained instruments and tools to help team complete production tasks.
- Manage and report daily attendance, volume , issues and needs.
- Daily planning of operations, make adjustments to workflow.
- Manage reception of products and inventory, as well as communicate with vendors and cross match quantities for accuracy and loss both ways.
- Rejection of unacceptable product, as well as FDA,USDA holds and rejections.
- Trainer to all new associates hired on, ensured all members followed processes, processes and guidelines.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Inventory control for both departments.
- Customer communications, response and service.
- Safety leader.
Education
East Providence High School
East Providence, RISkills
- Department Oversight
- Problem Anticipation and Resolution
- Customer Service
- Inventory Management
- Team Leadership
- Operation Monitoring
- Staff Management
- Employee Motivation
- Customer Relations
Languages
Spanish
Full Professional
Portuguese
creole
Timeline
Special Operations Manager
World Class Distribution Inc.
07.2018 - 04.2022
Distribution Center Manager
World Class Distribution Inc.
08.2012 - 07.2018
Operations Manager
World Class Distribution
11.2011 - 08.2012
QC/Inventory Supervisor/Manager
World Class Distribution Inc.
07.2011 - 11.2011
Cheese Room & Produce Repacking Lead
VersaCold Logistics
09.2006 - 07.2010
East Providence High School
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