Summary
Overview
Work History
Education
Skills
CONTACT
Timeline
Generic

Valerissa McCroy

Jacksonville,FL

Summary

Motivated Work Study Student with proven ability to enhance operational efficiency through effective multitasking and attention to detail. Strong communication and interpersonal skills developed in high-pressure customer service settings. Track record of reliability and success in academic and internship roles, with a focus on process improvement. Eager to leverage skills in a new field to drive team success and enhance workflows.

Overview

2
2
years of professional experience

Work History

Pet Sitter

Family Members
  • Offered animals exercise opportunities through walks and play activities.
  • Fed animals twice daily and refilled water dish.
  • Walked dogs regularly to promote exercise and maintain proper health and fitness.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Walked and exercised dogs during owner absences.
  • Delivered excellent service to pet owners to drive repeat business.
  • Followed precise feeding instructions and schedules for animals under care.

Intern

Jacksonville Humane Society
07.2023 - 10.2023
  • Identified needs of customers promptly and efficiently.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Cleaned and maintained kennels, holding areas and surgical rooms.

Front of House Employee

Chick-fil-A
03.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations gracefully, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Completed milkshakes and ice cream desserts for customers.

Education

High School -

Sandalwood High School
Jacksonville, FL
05-2025

Skills

  • Project Management
  • Supply Restocking
  • Strong Academic Record
  • Workflow Optimization
  • Fast Learner
  • Outstanding Communication Skills
  • Multitasking and Organization
  • Dependable and Reliable

CONTACT

  • Valerissaalexis@gmail.com
  • (904)318-7253
  • Jacksonville, FL 32225

Timeline

Front of House Employee

Chick-fil-A
03.2024 - Current

Intern

Jacksonville Humane Society
07.2023 - 10.2023

Pet Sitter

Family Members

High School -

Sandalwood High School

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Valerissa McCroy