Valeriya Painter
Martinsburg,WV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Support Worker
Ann Inspired
Aberdeen, UK
10.2018 - 09.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Created, prepared, and delivered reports to various departments.
Retail Shop Manager
British Red Cross
Banchory, UK
06.2012 - 09.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Trained team members in successful strategies to meet operational and sales targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Created employee schedules to align coverage with forecasted demands.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Scheduled meetings.
- Arranged travel for training.
- Communicated transactions with an accountant.
- Maintained budgets and KPI's.
- Kept accurate, books, records, provided oversaw administration for the shop.
- Updated shop website to advertise new stock or events.
- Managed bank deposits.
Education
Bachelor of Arts - Design
Robert Gordon University
Aberdeen, UK07.2022
Skills
- Documentation Abilities
- Accounts Payable and Receivable
- Word Processing
- Weekly Payroll
- Client Records Management
- Budget Leadership
- Records Organization and Management
- P&L Administration
- Policy Development and Enforcement
- Special Promotions Planning
- Finance and Accounting Oversight
- Oversee Administrative Functions
Timeline
Support Worker
Ann Inspired
10.2018 - 09.2022
Retail Shop Manager
British Red Cross
06.2012 - 09.2018
Bachelor of Arts - Design
Robert Gordon University