Summary
Overview
Work History
Education
Skills
Additional Qualifications
Certification
Timeline
Generic

VALERY AROCHO

Ocala,Florida

Summary

Passionate and empathetic mental health counselor with 5 years of experience in providing compassionate therapy and support to individuals facing a variety of mental health challenges. Dedicated to fostering a safe and supportive environment for clients to explore their emotions and develop coping strategies. Strong advocate for destigmatizing mental health issues and promoting holistic wellness. Additionally, I bring experience in supervisory roles, guiding and mentoring counselors to enhance their clinical skills and ensuring the delivery of high-quality client care. Committed to promoting a culture of continuous learning and professional development within the counseling team. Seeking an opportunity to utilize my clinical expertise and leadership abilities in a dynamic counseling role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Clinical Counselor / Interim MH Sr Mgr

Endeavors Staffing
Pecos, TX
09.2023 - 02.2024
  • Assisted Associate Director with overseeing the day-to-day operations of the mental health department, assuring 24-hour service.
  • Supported and served as Point of Contact (POC) for Associate Director of Mental Health Services.
  • Provided direct supervision for departmental leadership – Lead Clinical Counselors, during day and night shift.
  • Provided support, guidance, and staffed complex cases.
  • Staffed with Child Psychiatry Access Network (CPAN) for psychiatric assessment and any necessary psychiatric hospitalizations.
  • Other responsibilities, as assigned by the Associate Director of Mental Health Services.
  • Ensure the professional capacity, therapeutic and cultural competence of the clinical team and residential staff by providing training, feedback, and clinical supervision.
  • Ensure quality measures and outcomes are met in accordance with best practice and therapeutic standards.
    Conduct comprehensive assessments using standardized measures.
    Ensure the clinical records meet the requirements of standards. Prepares for audits accordingly.
  • Facilitate collaborative working relationships with all clinical staff, multidisciplinary teams, community partners, service providers, management, and staff to ensure the needs of the residents/children and program goals, objectives and services are being met at the highest quality, work within the established ethical boundaries always.
  • Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively in the agency and is consistent with agency policies and practices.

Lead Clinical Counselor

Loyal Source: Pecos Children’s Center – ICF
06.2022 - 03.2023
  • Perform Lead Supervisory duties to 13 clinicians by assisting the assigned team in their daily functions and tasks.
  • Provide mentoring, coordinate clinical services, train new clinical counselors, supervise clinical staff, and support program staff on a daily basis.
  • A major focus is placed on ensuring the safety of our minors and meeting their needs while in care, at the same time meeting compliance with standards.
  • Identify and assign case reviews due to the assigned clinicians and reported the numbers to Leadership.
  • Training and development were utilized with clinicians during individual case staffing to ensure the interventions used were congruent with the minor’s needs.
  • Identified areas of improvement for clinicians in collaboration with the Team Lead and provided guidance using performance improvement plans and employee counseling.
  • Individual case-by-case staffing was conducted to ensure appropriate interventions and clinical recommendations were followed and applied in practice.
  • Following the policies and regulations of the Office of Refugee Resettlement ensured the proper execution and performance of the assigned clinical team.
  • Secondary responsibilities were overseeing the Significant Incident Reports (SIRs) portion of the Mental Health Department, acting as an auditor, assigning SIRs and Mental Health Referrals to clinicians responsible, and assuring compliance with all ORR regulations and policies regarding required services to minors in care.
  • Collaborated in organizing and providing psychoeducational group sessions following ORR procedures.

Administrative Clinical Counselor (Special Cases)

Loyal Source: Pecos Children’s Center – ICF
05.2022 - 06.2022
  • Perform Lead Supervisory duties by assisting the Mental Health Department personnel in their functions.
  • Complete daily attendance lists and manage attendance discrepancies for accurate and up-to-date numbers.
  • Assign daily risk assessments and UAC assessments to ensure a balanced and timely caseload among 60+ clinical counselors.
  • Identify and assign case reviews due to the assigned clinicians and reported the numbers to Leadership.
  • Audit assessments and case reviews to guarantee accuracy and completeness assuring compliance with ORR regulations and policies.
  • Review complex cases of high-risk minors and reported their current functioning and mental status to the Director of Child Welfare, Shelter Managers, Significant Incident Report (SIR) Team, Case Management, and Medical Personnel.
  • Recommended psychiatric hospitalizations for high-risk minors and executed the hospitalization process.
  • Reported to Shelter Leadership minors with language barriers/dialects per the Flores Settlement Agreement.
  • Collaborated in organizing and providing psychoeducational group sessions following ORR procedures.
  • Coordinated Pet Therapy sessions and provided translation services to assist non-Spanish speaking staff.

Clinical Counselor

Loyal Source: Pecos Children’s Center – Emergency Intakes Sites
06.2021 - 07.2022
  • Document Mental Health Assessments following the Office of Refugee Resettlement (ORR) policies and procedures.
  • Identify human trafficking and serious incidents to generate Significant Incident Reports (SIRs) to provide to ORR.
  • Report serious incidents to the Office on Trafficking in Persons (OTIP) and the Texas Child Protective Services (CPS), if merits.
  • Conduct weekly individual sessions with the assigned caseload to regularly monitor the emotional, mental, and social well-being of the minor while in care.
  • Provide crisis intervention to manage suicidal/homicidal ideations or self-harm intentions
  • Conduct family sessions with the minor and sponsor to strengthen their relationship and disclose significant events.
  • Develop safety plans and complex safety plans according to the minor’s needs that included community resources to promote acculturation and full integration into the community once reunified.
  • Ensure the minor’s adaptability and mental well-being by referring them to activities such as music, pet, and horticulture therapy.
  • Worked with high-risk children who required close supervision or individualized daily follow-up.
  • Develop and provided psycho-educational group sessions that sought to promote acculturation.
  • Document all the interventions in UC Portal and Vision Link to comply with the program's standards and procedures.

Mental Health Counselor & PSR Facilitator

Access Support Management Services
03.2020 - 07.2021
  • Responsible for Biopsychosocial assessment.
  • Provide direct services to clients with severe and persistent mental illness.
  • Develop a curriculum for group services that support the client’s recovery.
  • Create master treatment plans based on the needs of the client.
  • Provide psychosocial counseling/treatment services to restore clients to optimum social and physical well-being (within their capacity).
  • Provide therapy in individual sessions for co-occurring, mental health, trauma, and personal growth-related concerns.
  • Review the client's progress, assure consistent implementation of treatment plan goals/objectives, to promote client involvement in problem-solving/resolution.

Education

Master in Psychology (Mental Health and School Counseling) -

Carlos Albizu University
12.2018

Bachelor in Science (Psychology) -

Universidad Interamericana de Puerto Rico
01.2014

Skills

  • Empathic
  • Proactive
  • Teamwork
  • Multitasking
  • Problem-solving
  • Computer proficient
  • Bilingual in English and Spanish
  • Ethical Practice
  • Quality Assurance
  • Therapeutic Techniques
  • Assessment and Diagnosis
  • Team Leadership & Development
  • Communication and interpersonal skills

Additional Qualifications

  • CPI Nonviolent Crisis Intervention.
  • Adult Child and Baby First Aid/CPR.
  • Grief Counseling and Treatment in a Pandemic of Loss.
  • Telehealth for Mental Health Professionals.

Certification

  • Registered Mental Health Counselor Intern (Lic# 40428)

Timeline

Lead Clinical Counselor / Interim MH Sr Mgr

Endeavors Staffing
09.2023 - 02.2024

Lead Clinical Counselor

Loyal Source: Pecos Children’s Center – ICF
06.2022 - 03.2023

Administrative Clinical Counselor (Special Cases)

Loyal Source: Pecos Children’s Center – ICF
05.2022 - 06.2022

Clinical Counselor

Loyal Source: Pecos Children’s Center – Emergency Intakes Sites
06.2021 - 07.2022

Mental Health Counselor & PSR Facilitator

Access Support Management Services
03.2020 - 07.2021

Master in Psychology (Mental Health and School Counseling) -

Carlos Albizu University

Bachelor in Science (Psychology) -

Universidad Interamericana de Puerto Rico

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VALERY AROCHO